Starbucks, Cameron Park CA

Bobby helped me today. I neglected to finish my mobile order. She made sure I completed it and got what I ordered. Thanks Bobbie!

Wifi doesn't work. Sign says 2.95 for freshly brewed coffee was charged 3.95 the smallest plain coffee for some reason. Slow as hell.

I used to be a partner and was one for 3 years. I loved the atmosphere of this Starbucks and have continued to come back. However, today was a different experience. I went to order my usual and the cashier named Doni or Dana, (She was an older lady) accidentally messed up while typing in the order. No big deal, I get it. It happens. She went to re-enter it all, asking me questions to make sure she got it all. She started to get a little sassy with the way I was ordering. Thought it was strange. After the last drink was typed in, She has the audacity to tell me that I ordered everything wrong and told me I should order it a different way next time, because it was messing her up. I wasn’t the one who messed up the order in the first place. She threw me off having to reorder it. If she had used a different tone and attitude, I would have understood but she had quite the adverse response. Before I left, I had to get a new lid cause it was cracked. She saw me waiting and gave me a nasty side glance. I am very disappointed in how she treated me. I know what it is like to be a partner and I understand how some days can be rough. You never take it out on a customer. That is not the Starbucks model what so ever.

Recently (7/16), I picked up my mobile order, Venti Jade Citrus Tea and a Grande Pikes. The order was completed promptly. The coffee was as expected. When I sipped my tea on the road, it tasted HORRIBLE. I could not drink it. When I finally got to my destination, I had the opportunity to examine the tea. There were two tea bags. One was Jade Citrus Mint and the other was Peach Tranquility! This was a bad combination. Pay attention to detail, please. There were lots of opportunities to get my tea order correct.