Starbucks, Garden Grove CA

A Starbucks location within the Hyatt Regency. Coffee and food quality is what you would expect at any other Starbucks location. This location is rather loud so if you are looking for a place to enjoy your cup of Joe, you would have to enjoy it outside the hotel on one of the benches available. The price here for the items seemed to be more than what you would expect at Starbucks. I found the sign showcase individual employees a nice touch.

Went to this location yesterday and today. Yesterday’s experience was great but today I’ll have to give them 1 star or even no stars if I can. The cashier, Tony, was rather rude. We D went up to order with no one behind us, I asked for iced pumpkin spiced cold brew with one shot of syrup. He then replied with a tone that was with attitude telling me that there is vanilla shot and pumpkin spice on top and which is it? I then told him I only want the one shot of vanilla. This is the same order I requested yesterday with another cashier and he had no problem with my order and was super friendly with clarifying what my order was. Then I proceeded to order bacon egg bites and he said to warm up anything it takes 10 mins. I said ok that’s fine. Then he said again do you still want it? I then replied Yes I still want it. Then my husband wanted to order their bacon sausage wrap … he couldn’t remember what it was called so I said “sausage bacon wrap”, then the cashier replied “you mean the bacon sausage wrap” again with a lot of attitude in the tone of his voice. Then I replied sure. Then we proceeded to pay. Still with no one behind us. Not sure if he was in a rush? ! Or what but he was just utterly rude. No thank you or have a great day of my 20 plus years of going to Starbucks daily we have never had this kind of experience. I’m the paying customer I don’t need to learn your menu or recipes. So there’s no need to correct me in my ordering.