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State Farm Insurance Agent: Candice Kistner

Address 576 Cambridge Ave, Palo Alto, CA, United States
Phone +1 650-424-1100
Hours
Tuesday8:30am-5:30pm
Wednesday8:30am-5:30pm
Thursday8:30am-5:30pm
Friday8:30am-5:30pm
Website www.insurancebycandice.com
Categories Auto Insurance Agency, Health Insurance Agency, Home Insurance Agency, Insurance Agency, Life Insurance Agency
Rating 5 28 reviews
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State Farm Insurance Agent: Candice Kistner reviews

28
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Morteza
April 12, 2021 9:28 am

I moved to California about a year ago and since then the Candice’s team (Jessica, Tim, Patrick) have been very helpful and took care of my home and auto insurance. I also would like to particularly thank Jessica for her quick and efficient response to my recent requests such as plan transfer, etc. The rates are also pretty good and competitive.

Celso
April 04, 2021 5:50 pm

Jessica is very helpful and responsive. She answered all my concerns very fast and was able to accommodate my needs in my new policy as a first customer. Jessica is awesome. Thank you and stay safe.

Xiang
March 22, 2021 2:49 pm

I have been working with Candice’s team for eight years now. Both Patrick and Tim have been extremely responsive and helpful. I’d highly recommend this office to anyone in the Area.

Mahmood
March 19, 2021 10:05 pm

All changes saved

I've been working with Candice State Farm for several years and I'm very happy with the service. In particular, Patrick Bertetta has been amazing and a joy to work with, Patrick responds extremely fast and usually works on my requests and completes them within a few hours or less.

Qingyue
March 13, 2021 5:57 pm

Recently I need to transfer my insurance due to relocation. Tim is really responsive and helpful. He helps me confirm my old policy and transfer to the new policy quickly and professionally. Tim is great and I will definitely recommend Tim and this team.

Pramoda
March 12, 2021 3:24 am

I have worked with Candice’s team for all my insurance needs. I am honestly surprised at how responsive and timely they are with their replies whenever I have questions. I wanted to express my thanks and appreciation to Jessica who helped me out this time. (Tim, in the past has been fantastic as well). She went above and beyond to address all the questions I had about a recent COI request. She suggested she connect directly with the folks requesting the paperwork from me, and she provided them all the documentation they needed. I am relieved she took care of the issue and got it resolved.
I highly recommend Jessica and this team without any hesitation. Kudos to a job well done!

Shitian
August 30, 2018 2:32 am

Worked with Tim Prior this morning, very professional and the whole process only took 5-10 minutes. Thanks Time!

Fredrik
July 10, 2018 2:22 am

We have all our insurances collected at this office and are nothing but happy with the deals and service we get. Tim is super responsive, always getting back to us asap and even arranging to come to us for the run-through we requested.
The human touch is truly the best!

Andrea
June 27, 2018 8:57 am

Patrick Berretta Was very easy to work with and he didn't mind explaining the earthquake policy to me in simple terms.

Joseph
June 15, 2018 7:19 am

Great, quick service from Patrick at Candice's office. No hassle and quick response, and got a good rate.

Shih-Ling
June 03, 2018 9:16 am

I transferred all of my houses and cars to Candice’s office a year ago due to my husband’s suggestion. He said this office got the best review on Internet. He is correct! I have been receiving unbelievable fast responsive service and witnessed their teamwork efficiency. Once any of their specialist got my questions, they either dealt with right away or passed to their administrator, Jessica, and she usually took care of things speedily and also followed up. I couldn’t be more happier to be with them.

Jenifer
May 23, 2018 5:49 pm

I work with Tim and he's helped me understand my policy and secure extra discounts. I recommend this agency for other students.

Marcsi
May 18, 2018 2:05 pm

Candice has been our agent for 14 years and has dealt with all our insurance needs. She is always there when we need advice and makes sure that our insurance evolves with the changes in our lives (children, home ownership, life insurance, job change). Her personable and no-nonsense approach is exactly what we need. I would highly recommend her for any insurance need.

michelle
May 08, 2018 1:29 am

Since I switched to State Farm a few years ago and I have been very happy with the true customer service that I received from this agency. I have always worked with Patrick and he is extremely helpful, efficient, and responds right away to my emails. I highly recommend this agency.

John
April 15, 2018 2:37 am

Working with Tim is always easy and quick. He takes my current situation into account and tries to optimize my coverage for the lowest rate and highest coverage.

b d
April 08, 2018 3:09 pm

I've been with Candice's office for about four years now, good customer service, always available the couple of times I've called, and they are good with scheduling annual reviews to make sure your insurance situation still covers any changes in your life. I did have a renters insurance for a stolen bike, it was easily covered with filing a police report and a quote from the bike shop I bought it from. Overall a positive experience.

shantanu
April 06, 2018 6:27 pm

I have worked with Patrick for both auto insurance and renters insurance. He is really quick to respond to any of my questions and has provided me with competitive quotes.

Damon
April 05, 2018 5:28 pm

I always feel at home when I go to see Candice or any of the other members of her awesome team. They have helped me out tremendously over the years with all my insurance needs. They will never pressure you to get any coverage that you don't want or don't need. They are also very dog friendly! I would highly recommend their services to anybody!

Steve
April 02, 2018 12:41 pm

Patrick from Candice's office just gave me great help when the new owner of my office space wanted to raise the business insurance we have to provide.

Michael
March 30, 2018 5:06 pm

Timat Candice Kistner State Farm was friendly, informative, and helpful in explaining the numerous ways my wife and I reduce our insurance cost. The appointment was quick, efficient, and productive. Thank you!

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