Steve's Express Automotive, Northridge CA
| Address | 10324 Zelzah Ave, Northridge, CA | ||||||||||
| Phone | (818) 363-8545 | ||||||||||
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| Categories | Auto Repair Shop | ||||||||||
| Rating | 3 6 reviews | ||||||||||
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Steve's Express Automotive reviews
6Awesome, came in about 11a, no ac found out compressor was out, new compressor and Freon by 4: 30p. Definitely a good place to go.
I went this morning for a transmission fluid change. The guy started to play the scary tactics asking me questions irrelevant to the simple fluid replacement. He said "sometimes, when you change your oils the car reacts in a very weird way. Are you sure the car has no problems? ". That was my red flag and told him he was full of it. They benefit if they succeed in making you scared. Stay away.
Fast, efficient and competitive prices. I stopped by for a smog test. The shop looked busy, but Tony got me in with no delay. Great customer service!
This business used to be great. When the new management took over it went drastically downhill. The cost of a simple oil change practically doubled, and I know inflation is affecting many businesses. The thing that makes me angry is how they now charge this outrageous fee to do a diagnostic and can’t be bothered to take a look at a thing with their own eyes. I was having an issue with the battery and the power flickering on and off. They ran their “diagnostic” which they charged me for and said it was O2 sensors and would cost nearly 2k to break off the exhaust system to replace them, but then after that they could see if there were other issues that could cost more. The car was still running so I said no. When the issue happened again, this time requiring a call to AAA, the tow truck driver found that all the connections to my battery were loose AND I had no coolant in my car. Why would a mechanic shop not bother to look at these things when I’ve been a paying customer for years? ! Don’t bother going to this place if you want them to actually help you.
These guys are honest. Might be the brutal truth, but 100% trustworthy.
Don't do my mistake and do not trust this mechanic shop if you care for your money and your car, i suffered a lot after involving in this mechanic shop, they will start easy repair then will make it expensive issue and while you stuck there, 70$ repair caused me $4500 for $10k car!
very bad people
don't do my mistake