Subie Independent Service, North Hollywood CA

Just left Subie Ind.and couldn't be happier. I came here for a second opinion after getting a diagnosis from the Subaru Sherman Oaks service center, that my turbocharger assembly needed to be replaced entirely because of oil leaking out of it into my exhaust which caused a burning smoky smell when I turned on my Subaru ascent. Subaru quoted me $2500 not counting the time and fee for a loaner car.

When Mark and Jose at Subie took a look, it was a small hose clamp that needed to be replaced. It was so ridiculous that they did it in 5 minutes.

Subie just gained a customer for life. Highly recommend for honesty and integrity.

Now, Excuse me while I write my review on Subaru Sherman Oaks Service Center.

Cannot recommend these guys enough! Mark and his crew take care of me every time I’m there. I’m sorry for the people who don’t drive Subarus and can’t come here.

Great service for lovers of Subaru vehicles. Mark acquired local legendary Subie shop from the amazing Avo T.in October 2020, when the world was getting very unpleasant (Covid etc.) and right away proved we double-decade Avo customers that he was prepared to continue the fabulous service. With this century's tech added - email and text communication, electronic estimate delivery and signing, even comprehensive inspection with photos (that part went away, I think - that's a lot to expect for free inspection and reports).
This year, 2023, I have had basic maintenance (oil change + inspection) and a radiator replacement done by Mark's able technicians and have felt in very good hands.
So the tradition of excellence continues. Thank you, Avo. Thank you Mark and company.

I called this morning to ask about some issues with my 2015 WRX transmission. I spoke with Tyler who's super friendly and kindly took the time out of his morning to answer my long-winded questions. He further took the time to refer with a more experienced tech about the exact parts causing my issue and got me the answers and recommendations I needed. A1 CUSTOMER SERVICE from the jump. I look forward to taking my car there for future service

I took my Crosstrek in because the shocks and struts were failing and the bearings for the struts that were failing.they quickly replaced the struts and shocks and found out also that my lower control arms bushings were almost gone so they ordered those put them on the car had the car aligned and I picked it up and it drove like a new car amazing ride.
They're my new go-to guys for all my Subarus no way I'm going back to the dealerships now they're pros they know their stuff All they work on is Subarus.

This is the spot for me got my engine rebuilt about two years ago and still running strong! I HIGHLY RECOMMEND SUBIE INDEPENDENT. Vic & Mark

Thank you Subaru independent team for fixing my 2004 sti that many others weren't able to fix or even diagnose. Make this your number one shop for all your subaru mechanical needs. They work better, faster and better than the subaru dealers I've visited prior. I hope to do business with you guys again Thank you!

DO NOT TAKE YOUR VEHICLE HERE.unless you're bringing them a 'fun' project they will drop the ball, they will only work on it between other jobs, they will get frustrated and not finish their work, this process will take at least 3 months, then they will ask you to remove a car that doesn't work after all that and give you a 1K+ bill.for nothing.

I heard an unusual engine noise, the Subaru dealer wanted a blank check to take apart the engine to diagnose, Subie Independent fixed the problem within an hour for less than $200. They also advised me of a Transmission Seal leak 3K miles before the warrantee expired. The Subaru dealer had the car twice without telling me about the transmission issue. These guys are honest and reasonable!

Taken care of my high mile 2013 WRX for a while now, great service and they make sure to cross their T's and dot their I's when it comes to making sure you're updated on everything.

The best in customer service, Mark and Vic are very customer service oriented

The work is excellent

I had a complete engine rebuild for a 2010 Subaru Forester

The work is impeccable what they quote is what they did.

The shop is clean and organized

I will recommend them to any Subaru owner