Subway, Santa Clarita CA

Staff was extremely rude and the restaurant was filthy. The manager (Sylvia from what I was told) would not even come out of the back to help find a solution to being over charged by her poorly trained staff. Laura, the cashier was rude and unprofessional in every way all while smiling and laughing about a situation she helped create. Bree who was clearly new there made the sandwiches and at least tried her best considering she was pretty much left to fend for herself by the other 2 employees. It would been one thing if they were cleaning the grotesque store but were instead hiding in the back letting the new girl struggle. I realize it's subway and not some fine dining steakhouse, but that's no excuse for having rude and poorly trained employees and a dirty store! Shame on INA Enterprises Inc.as well as Subway for accepting such an abismal and poorly run operation which clearly does not care at all about customer service much less customer loyalty/satisfaction. And don't get me started about the roaches! Never again!

Items that come with an "extra" charge apparently disqualify the use of a coupon at this location, despite that not being in the coupon's fine print, and was honored at other locations. Stingy on vegetables. Go somewhere else if you want Subway.

Inconsistent on their coupon policy and poorly made sandwiches. Toaster seems to be broken.

Sorry to say this but the fat girl with both earphones in working the night shift Friday 11th was the rudest person I ever met for service. We arrived at 9pm and the store closes at 9: 30pm, she gave us the dirtiest face and said they were closed, she was such an ick and terrible customer service. I will never come here again and I hope no one does for the night. She has personal problems she needs to focus on and needs psychological help. Rude behavior. The other girl was alright.

Nothing terribly bad about this location the people were nice. It's just subways menu continues to sink in quality.

I maybe ate half of my 6 inch then threw it away. Poor quality ingredients, ham tasted strange.

Never eat here when the owner is helping you. He puts literally no food in your sandwich.