Sunglass Hut, Arcadia CA

I came in to make a return but the associate did not listen and kept trying to get us to keep the sunglasses or buy a new pair even though I had expressed multiple times that I just wanted to make a return. Finally when she let us return the glasses, she was blunt and snarky.

Great service. There's a lady there with super long blond hair ask her see especially as she can pin point the right glasses for u on the first shot.

Peter was very helpful on finding the Oakley's I was looking for. Thanks habibi

Horrible service. I tried to return one of two pairs of sunglass i bought and they tell me that they can not find me in there system and there is nothing they can do for me. I have a manual receipt and a confirmation email and still there is nothing they can do. Even though theu have a 90 return or exchange policy.

Luxotica is likely the biggest scam there is, selling 70%+ percent of the market under different names. The few times they get exposed is when their lot deals are done. Like buying the same glasses from $200 to $15 or 19. Yes optics differ, yet they should hardly ever cost more than $30 tops. Companies build a brand on the false sense of the people's understanding, and sell a dream. Wake up you idiot!

Bad customer service i dont like it. When i buy they said return 90 days if something happen so i dont like i go back to return they said their debit credit machine not working go to another location then i saw somebody buying they accept their card how come their machine not work when they return.

I bought 2 pairs of sunglasses at sunglass hut, and they even refuse to fix a small screw in my sunglasses! The sales asked me to 'borrow a screw from the watch shop next door' hehe. [waive.
Like the solstice [smile