Sunlight Massage, Fresno CA

Not Good Massage Here Just Wasting A money And Time Here and they Ask you first money and 10 20 dollar tips very bad place

I have always enjoyed Bua's massage. She is so professional and is extremely honest

Great massage horrible customer service. Lady holds you hostage at the entrance until you give a tip and demand the tip be 20 minimum.

I have been going to Sunlight for a long time, but will not be going back. There is a notice that states “FREE 1/2 HOUR MASSAGE AFTER 5 VISITS” and I went with my card that had 5 visits on it. I was told I would have to pay $30 of the $40 price, which is NOT what the sign or the card state. SCAM!

I go often to relieve back pain from long golf practice sessions. The decor is inviting and soothing and everything is very clean. The girls are professional, skilled, and always very nice to me.

Excellent massage. My back feels the best in years. For sure, I will be back to help my back recover. Great job so I do recommend this shop to all.

This was my first visit here, I was visiting here when I found this place near my Hotel. We called and asked if there was a time available for massage for 2 females, body and feet and need 1.5hrs, also requested 2 female massage therapists. They said 4.30pm will work best and to arrive 10 mins before appointment time.
Upon arrival, found the place clean and very welcoming. The lady greeted us and offered water. Requested we pay before starting the massage (standard everywhere). I used my Debit card, It was $80 per person for 1.5hr full body and feet. Total was $160 for me and my Mom. Then she asked if I wanted to add 25% tip to my total. Not an outrageous amount for tip if the service and massage is 5 star level.
That should have been my red flag, because she kept insisting that I pay 25% tip before the service, so my tip would have been $40 extra on top of $160 for the service which would mean $20 for each therapist. You tip biased on the service you receive. I requested to pay tip after the massage. Immediately she started saying something in her language to another lady and you can see the shift in her attitude right away.
5 mins before our appt time which was 4.30pm they guided us into our separate rooms, very clean and welcoming again. They requested we change and get under the covers. Few mins later she came in the room and started, At first, she just ran her hands over me with the covers on, which is normal every therapist has their own way. Which was 5 mins long then the door bell rang she excused and left she was gone for 7 mins! Came back and said sorry. And started again. She was just rubbing with her palms so after a while I asked for to do it a little hard. She went full on in with elbow deep tissue massage.
SO there was no meeting between either just a rub down or elbow deep tissue. So, while I was there the door bell rang 9 times and phone 4 times and each time she left room and so did my mom therapist because you could hear both talking in the hall way. That’s total of 13 times! And at one point a male opened my door to talk to her. Only covered was my butt.
When I requested for him to leave, she was like he is massage person. I DON’T CARE! I don’t want a male in a room where I am laying naked. If that was the case I would have gotten a male massage therapist. Also, she kept trying find a comfortable position to massage me by rolling around a sitting chair hitting the massage table and the wall.
This was not a relaxing experience. I’m from out of town just visiting. I get massages in my home town every other week. I want a massage where I get so zoned out from relaxation that when they say time to turn over, you have to question yourself where am I, what year it is and what universe I am in. At no point during my massage did I feel relaxed. She also finished 10 mins early upon telling her, that It was supposed to be 90mins, and that she kept leaving the room.she was like, sorry but I’m done. What?
When I came to the front desk, my Mom told me that the Lady started 10 mins late and left room multiple times and ended the massage early. For the service I received I paid the lady $20 tip, $ 10 each. She had the guts to say no the tip is 25%. When I pointed out, that they started late and finished early and left room multiple times. Her response, its mother’s day weekend and all my workers are on vacation. Well that’s not my problem. She said No you must pay 25% because that is the wages I will give the other worker. Correct me if I’m wrong, tip is a gratuity that you pay with your own judgement depending on the par of service you have received. You are not entitled to it, just because! I pay 25% at my regular massage place in my home town because they actually give you a relaxed and peaceful experience each time I go.