Sunnymead Veterinary Clinic Moreno Valley

Pretty much killed my puppy, DO NOT TAKE your pet, here please you will regret it, yea they are fine for shots and dewormer. But nothing else, cheap for sure but costly in the long run.

I have taken my dogs here in the past and thought in some alternate universe memory they were good. Even though the exam is inexpensive the outcome was not and felt I got a run around of "maybe this will help". "nothing is guaranteed". So really not giving me the oooo lala's as to what I should put my pet through.hope this helps go to the clinic next to the shelter trust exam is more but the staff is better and responsible.

The recipients are rude and they tried to over charge my mom for no reason and said that both of my bulldogs are the same size when one is 22 pounds and the other one is 13 pounds and they don't have a actual vet.

The reviews are bad for a reason! If you love your pet stay away from this place! They are totally unethical! Don't trust them with your pet!

My friend took her dog and they misdiagnosed her and she kept getting worse, but when we tried to take her back because she was doing really bad they refused our service and her dog died later that day. We also took my dog in for a corneal ulcer (eye problem) they gave her antibiotics but her eye kept getting worse. We are supposed to take her back in a few day but we are now going somewhere else.

Visited there many times with our pets and always had a very long waiting time over an hour. Most of the staff is rude and unprofessional. The Veterinarian doesn’t speak English well and is difficult to understand. He claimed he would take care of her then told us it would be $1000.00 to keep her overnight on an ivy and medication. We explained we didn’t have that money and we applied for credit Care. We were unable to come up with that amount so he charged us to do a parvo test and medication for antibiotic later on the same day. He claimed he would need to do blood tests that would be $1000.00. He also didn’t take good care of our family pet and misdiagnosed her. His staff asst.later told me he prescribed her medication for Girardia and sent us home with it. Our pet couldn’t even drink the medication when I was giving it to her. It seemed as if she wasn’t responding to it that evening. He didn’t stress she was dying at the time. He also didn’t explain to us how severe her condition was at that time after numerous visits the same day. He prescribed her medication for Girardia and she past away early the next morning. Most of their staff was unsympathetic towards us and our pets passing. When we brought her in that morning after her dying the front office staff told us to wait with her in the waiting room knowing she just passed away that morning. They kept us waiting for a long time before the Vet or anyone would bare us. One of the main nurses blamed me for her death and the Vet claimed then that she died of possibly poison or Liver Cancer by looking at her only. He claimed then she died of Liver Cancer.showed us she had jaundice in her mouth but hadn’t even looked in her mouth during her recent check-up prior to her death. He refused to reimburse us for medication he prescribed for Girardia. He was our pets main Vet for many years and they didn’t care about us or our pet. We paid for him to check our pet the day before she died and he charged us for visit, parvo test and medication which was over $100. We left not knowing why our pet of 14 yrs.suddenly passed away.

I took my pet for a lot of nasal congestion.they told me my pet get a medicine injection to clear her nasal and still the same.she can't breath They didn't do anything just gave me some medicine and charge me $380.00 and I spend outside almost 5 hours since 11am with appointment til 4pm that's so ridiculous.plus customer service are so rude.

I was here for more than 4 Hours! I let them know multiple times and they would only say “ ITS GOING TO TAKE A WHILE”
EVERYONE WAS COMPLAINING! NEVER COMING AGAIN! BEEN HERE SINCE 2: 55pm AND ITS ALREADY 7: 02 pm! DONT COME HERE!

When Dr. Par was there he had really good care for our dogs. The staff. Ehhh! The prices are good, but you pay the price in frustration and long updated waits. The process is horrible which makes the staff look unprofessional. This place can be making way more money with fury ones but the process is bad.

I took my dog in for her teeth to be cleaned. They were very unprofessional. I made an appointment only to wait two hours in the heat in my car. When I received my bill they charged me for more teeth than they actually took out. Also I had a credit with the office and they added it to my bill. When I called the girl blamed it on somebody else instead of taking responsibility for the office staff. I was very unhappy about the way I was treated which made me nervous because my dog can’t tell me how she was treated. If you love your furry friends don’t bring them here. Other places in Moreno Valley are less expensive and friendlier. The only reason I came here was because I’ve been coming to Dr. Park for almost 40 years. Never knew he retired won’t be going back

Not happy at all about this hospital who take advantage and over charge customers that are vulnerable to save their fury loved one! First are dog was treated as emergency so that’s $350 1 hour later they come with itemized list of charges totaling almost $700 they had not even done X-rays to figure out the problem! The parking lot was empty my dog was sti there they told us to go home then they would call us when I picked up the dog I still had to wait he had a broken leg? Disc he was not even wrapped ‍️‍️! So sad what veterinary doctors at least some have become don’t waste your time or money!

Since Dr. Parks, laurie and some others have left it's just not the same caring. No more feral cat low sprays and neuteds. No conversation. Talked down to and if dont have $$$ they dont care. Glad Dr. Parks enjoying life though.

Horrible customer service! I had an appointment and was waiting for over 2.5 hours to be called while they were taking all other walk ins before me. Not the mention they refused to fill my dogs prescription which I had been trying to get for a week. I will never go back again.

Took my dog here when he was teething, I didn't know it was normal for dogs to do this, was charged over $200 after it was checked, got sent home with pain killers and antibiotics. Never again!

Went for my doggos vaccines as a walk-in and I was attended quite fast for it being a Saturday.:) overall, great experience

For all the animal lovers who want to care for there pets, I advise you to NOT COME TO THIS PLACE.sure there nice, But The place smells terrible, wait for hours, and somehow charge you extra for no reason

This place is good for vaccines and vaccines only. If your dog is genuinely harmed or ill you may want to go somewhere else. Last time I was here I waited 4 hours for vaccines because they skipped over my name on the list and then closed for lunch, locking the front door with people still sitting inside. Despite the wait 20$ for a vaccine is as good as it gets. If it’s not an emergency, this place is ok. I’ve never had a real problem with the staff, just the way they run it.

If you care about your pet, go somewhere else. They'll string you along even if your pet is terminal, over charge you, get your hopes up and add more charges, despite the inevitability. Take your pet elsewhere or roll the dice.
On the flip side, if you enjoy waiting hours for your turn, this is a gold mine.

Lots of walk-ins which means a possible substantial wait. Our cat had an abcess on her back that needed surgery/stitches/drain but they did an excellent job.

I, ve been here more than 2 hours trying to pick up my dog. They keep telling people they're under staffed, but this could go 3 times faster and it would still be too slow. There are 20 or so people in a waiting room that says maximum occupancy 10. Other customers are telling me it's always like this. They are clearly taking on more customers than they can handle. I'm never coming back.