Sunnyvale Star Smog Check

I made a reservation for a $29.95 smog test at Sunnyvale Auto Care, the station that hosts this smog check. Arrived on time only to find out the tech was at lunch and I was 2nd in line. Told I had used "old web site,: they had no record of my reservation. Then when they took my paperwork and saw that I required STAR certified test, the price went up to $39.95. Out the door was $48.20, probably typical for this service.

Other than that, and a longer than expected wait, the test was done properly and I was on my way.

Was in and out the door pretty quickly and it was easy to get an appointment online.

***NOTE: Not open Sundays, despite online and on-location signage***

I was really pleased to see an easy-to-use online booking system on their website, so I made a Sunday appointment for my Smog Check. (The website not only listed Sundays in their hours, it also had Sunday Smog Check times lots available during booking.) I got a confirmation email shortly after, noting the time, date, and nature of the appointment. Lucky for me something came up a few days later and I needed to change my appointment, because when I called the guy said there was no way I could have a Sunday appointment because they aren't open Sundays. Plus he said they don't take appointments for Smog Checks at all, just come in. I went in and they have a huge banner out front that says OPEN SUNDAYS. I asked again and he said, nope we're closed Sundays (while standing almost directly under the sign).

The Smog Check was quick but don't try going on a Sunday and probably avoid online booking entirely. Who knows where your appointment ends up.

I see another review here from over a year ago that had the same issue with making an appointment online, so it's not a new problem. They haven't updated their website, their booking system, or bothered to take the banner down from out front - so maybe details aren't their thing.

Went in for smog check and exactly as advertised. Walked in and quickly tested my vehicle, gave me needed smog certificate and gave me discounted price advertised once I showed them the ad on my phone. Professional, friendly, and efficient. Thank you!