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Surety Home Care

Address 3985 University Ave, Riverside, CA
Phone (951) 809-6847
Hours 12:00am-12:00am
Website suretyhomecare.com
Categories Home Health Care Service
Rating 4.8 19 reviews
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Surety Home Care reviews

19
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user
June 22, 2023 12:01 pm

We have used this company for about 3 years and love the respect and love the caregivers give to our family. They treat them as their own and we are extremely happy with their service!

user
March 30, 2023 8:08 pm

Great in home care company. Patti and Jason are extremely nice and helpful. I refer my clients to them all the time.

Richard
February 25, 2023 1:01 am

On behalf of my family, I would like to thank Surety Homecare for their
reliability, the ability to respond as conditions change and their commitment for excellent service. Surety was a true blessing to our family.

Lindsay
January 26, 2023 5:20 am

I had the privilege of working as a caregiver for Surety Home Care for about 2 years while I was going through nursing school. Jason and Patty are truly amazing to work with! They are very flexible with scheduling and were always available to communicate. Whether it be in the day time or night time, they were always there if I had any questions. I have met amazing clients while working through Surety.

user
January 01, 2023 6:00 am

BEWARE I Can’t express how rude and disrespectful these owners and caregivers are. The lack of experience from the caregivers and the lack of professionalism from Patty and Jason. They may portray being nice and put together but they are the worst agency you could pick for your loved one. For months they tried to hide the true identity of their agency but glad I got my loved one proper and professional and adequate care. Don’t go with them

Lisa
October 02, 2022 8:20 am

I can't say enough about Surety Home Care. My mother-in-law broke her ankle, and EVERY single caregiver that they sent to our home over a 2+ week period was professional and amazing. Patty accommodated our family on every level. Just an all around professional company.

Cameron
July 31, 2021 2:28 am

Patty has been wonderful in helping with transportation for my elderly grandmother. Very responsive and easy to work with. I cannot recommend them highly enough.

user
July 25, 2021 8:50 am

Surety has been taking care our our parents for almost 2 years and it has been wonderful. My dad just celebrated his 92nd birthday and the owners brought him a cake to celebrate his big day. Besides having a great caregiver for my parents they are always doing little things like the cake to to make them happy. Bless them! I never do online reviews but when they asked it was easy to say, "Yes. " We highly recommend Surety!

Laura
June 26, 2021 3:03 pm

For many years, our mom has been utilizing at home care services. We have tried several well known organizations in the past with some satisfaction. However, not all of our needs were being fulfilled. After much research, we decided to go with Surety Home Care. We have been nothing but very impressed with their services and family-like philosophy of home care.
They hire only the best, as evidenced by their rigorous hiring process. Their employees, not only treat my mom like family, but continue to operate with complete professionalism. My mom enjoys their company and looks forward to their arrival every day. With this, it puts our minds at ease, knowing that she is in great hands.
Highly recommend Surety Home Care! Thank you Jason and Patty for putting in the time to run such a professional and caring company.
- Mark Nelson

Guy
November 11, 2020 5:47 pm

Great service! Very professional, helpful, and careful! I completely recommend them. They go overboard to accommodate our sometimes unexpected needs.

Michael
November 05, 2020 8:35 am

Jason and Patty have been the most thoughtful and caring people during a very challenging time. We feel like family. Thank you for everything!

Meghan
August 13, 2020 1:43 pm

My mom loves her helper! Patty is the owner and she visits my mom all the time to check on her and always calls me so I know how my mom is. Plus I can use the website to see the notes from every time the caregiver visits. I love that because I live 2 hours away and can't visit mom every day. I highly recommend Surety Home Care

Neeta
August 08, 2020 5:52 am

I wanted to hire a caregiver to help my mother take care of my father (who has Alzheimers). We first met Patty from Surety Home Care back in 2019 but my mom was not ready to have help. Patty stayed in touch, was never pushy and always kind. In January of 2020, my father's condition worsened and my mom agreed to let us hire help. For the past 6 months, we have been very happy with Surety Home Care and the caregivers that come to my parents' house. Patty is easy to communicate with via phone/text/email. The caregivers write a daily report which I can view online to know how everything is going. Although my mom was hesitant for a long time to accept help, she now says she cannot survive without Surety caregivers. During this Covid19 time period, Surety has ensured that their staff and the families they work for are taken care of. Despite being the most vulnerable people in this scary pandemic, I have never felt that my parents safety or health was at risk. Surety has made sure that all possible safety precautions and cleanings are followed by their caregivers. I am continuously impressed and will recommend them to anyone who is in need of elderly care.

Lisa
July 17, 2020 12:16 pm

We have used Surety and they are great! Great compassionate caregivers and the owners are wonderful. I would highly recommend them and will be using them whenever the time will arise again. 10+

Anne
June 26, 2020 12:51 am

We have been using this company since February for in home care and companionship for my 88 year old mom who has dementia. Every caregiver has been wonderful. The level of professionalism and care is 10/10. I recently left on a short trip and could tell when I returned she had been in excellent hands, happy and content. I highly recommend them and Jason and Patty are a pleasure to work with.

Stephanie
May 13, 2020 7:39 pm

My community needed companion assistance for a resident that was having a difficult transition from home to community. I called Patty and Jason both (to make sure the urgency was noted) and there was a caregiver there by 6a the next morning. The staff that we’ve worked with from Surety Home Care have been awesome. They show a level of caring that I expect from my staff. There is compassion, and patience in the care their caregivers offer. If you’re ever in need of staffing assistance or companion assistance you should give Surety a call.

Berlyn
November 12, 2019 5:35 pm

I love the fact that this company wants to make sure their staff is knowledgeable about the field. Seems like they dont hire just anyone, which is great most comapnies hire whoever to fill the spot. And Patty has an aura about her that Makes her unique.

Steve
October 28, 2019 10:35 am

We can't say enough good things for surety. The caregiver made our mom happy and comfortable. She always did extra things like clean the house and made pots of soup for everyone. Thank you surety home care!

Kerri
September 26, 2019 6:00 am

This company works really hard to ensure their clients are happy. I love that they send qualified people who care about doing a good job. They are super accessible and when we hired them to cover some needed shifts, they got it done! Thanks Jason and Patty!

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