T & H COMPLETE AUTO SERVICE, Lancaster CA

T & H is superb! Hugo has provided trustworthy service over a few months. As a new service provider all has gone very well & I’ll keep coming!

Used to be good but now I wouldn't go or recommend quoted Me 795 for labor plus the cost of the transmission with transmission being used with warranty said he would get back rite back to me when he got the part 10 days has gone by now I call and get me to run around then after all that time he said he couldn't find one and that he was going to sell a new transmission for $3,500 where do you even get a new transmission for a 2004 and because I did not agree with spending that much money when I wasn't quoted that in the first place he gets upset and acts like I'm wasting his time when when in fact he's wasting my time my car still down now It could have been fixed a long time ago by another shop for $1800 out the door

The best mechanic in the AV! Trustworthy and always goes above and beyond with great service to our vehicles!

Excellent work and customer service highly recommend hugo is the best in the AV i dont take my cars anywhere else.

After 4 return visits to repair my ac and over 2000.00 dollars later still not repaired. Warranty that’s a joke he does not honor the warranty. Beware if you car receives any damage at his shop he claims he is not responsible.as far as a trust worthy mechanic not even close.legal action is needed to get him to be forced to make it right. Keep all paperwork and make sure it’s clearly written and document the condition your cars in at time of repairs/ better yet don’t go!

I had my radiator replaced in my Chevy Tahoe, Hugo had my truck out of there in two days. He said he seen my car seats and knew I needed it back asap. This is the kind of service that will definitely have me coming back for all my future repairs

This was the worst experience I've ever had with a mechanic, Do yourself a favor and dont Go there at any cost. Still working on getting my money back

I definitely recommend to everybody. Hugo is the best and the only person I allow to work on my car.

Everyone else was completely booked on Friday.but t&h got me in the same day and fixed my AC same day! Very friendly and professional definitely recommend

Hugo is an honest man. One of his techs caught something, and Hugo verified it and have me a solution.

Mr. Hugo is very professional and honest. I was recommended to T&H by a close friend now I recommend T&H to all of my friends and family.

Hugo knows his stuff and has very reasonable deals wilk recommend and definitely be returning satisfied customer

I can’t express fully how grateful I am for coming to this repair shop first vs any other in the AV. I purchased a used vehicle with a extended warranty off the lot. After about 3 months the motor went completely out. I maintained the vehicle so I wasn’t worried about getting it repaired. To make a long story short the dealer did not want to fix his wrong (even though the engine malfunctioning was their mechanics error) and of course the company who issued the vehicles extended warranty did not initially want to fix the issue. Hugo with T and H auto did right by me and assured me that he would take care of it. He explained to the insurer that the malfunction of the engine was no fault of mine. If you want a amazing tech that makes sure you as a customer and your car is taking care properly I assure you that will happen here.

We were charged over $500 (two separate charges) in labor cost for fixing air conditioner wire. The owner and the employees work super slow so they can rip you off. Had our car for 2 weeks total to repair the wires. My son came here with his first car not knowing anything by himself because I had to work. The owner took advantage of him not knowing and ripped him off. As a single mom working 2 jobs I take this personal. I will be contacting BBB about this company. RIP OFF PASS AND KEEP GOING! I took to my original mechanic like he should have and all he found was a couple of wires replaced.

The shop saved my car, the Chevy dealership lost a customer, all my vehicles will be going to him for now on. Thank you so much. The customer service are awesome and they are honest with there findings and work.