Te’Amo Boba Tea x Mochi Donut, Castro Valley CA

I am pregnant and went inside to order tea. A lady kept complaining about there being money on her “gift card” but the card kept declining. The owner and the rest of the staff continued to help her, trying to figure out why the card kept declining (for $9), instead of moving into next customers standing in line, or even trying to take orders while someone else tried to solve the puzzle of why her gift card was declining. After about 20 minutes of waiting for the entire staff to figure out why her “gift card” kept declining, and my back hurting standing and waiting, I left.
With there being more than one staff and owner present, someone should’ve moved on with rest of the customers, instead of having us wait on her “declining” gift card balance (even after she was done placing an order). This isn’t the brightest way to run a business.
Very disappointed and thought better, especially with the owner present.

Ordered the creme brulee milk tea with oat milk and its soooo delicious! Not too sweet but tastes just like creme brulee and has burnt sugar bits.service was so friendly and fast, we rolled in like 12min before closing (had an intense sweets craving) and they still served us.thanks so much

This boba shop allows you to customize your own boba drink, but personally for me, I rather select the signature ones because they are straight forward to order. It also sells mochi donuts, which is a plus, and it’s been a while since I had those.

Tried the Black Sugar Boba Milk and it tasted very sweet, and the Cookies & Cream donut tastes good. The staff was seemingly short, but they’re able to complete the orders on time.

There is also a claw machine to play for $1, but I rather save up at the moment lmao

Drinks are great but you cannot order with no ice. They also charge around 6% more if you order through the Uber app, even for pickup. If you add a topping, then you would be over $8, which seems too much in my opinion, compared to other options nearby. That does not seem to make sense, at least for the customer. Their restrooms have been closed for a while now. For all those reasons, I am removing one star.

Loved the mochi donut I got: Churro mochi donut. The boba was also pretty good. I had the Peach Please tea. The service was fast.the staff has been nice every time I've come by. The shop is also always clean every time I've come in. Since it's on El Camino, the street can get very busy, but I've always been able to find parking.

Lots of choices between drinks and donuts! I ordered the creme brulee boba milk tea along with one churro donut. Both came out within 5 minutes. I noticed they also sell reusable metal straws for a low price so that's a plus! The guy with red hair was very nice and helped me a lot for my first time visiting, would come back again:)

Drinks ok, but I asked for no ice yet still 50% of the cup is ice, I took a few small sip and the drink is already gone. $7 a cup only lasted for 1 minute. Will give it another chance next time.

So we ordered donuts - which is awesome and yummy!

I ordered matcha latte since I've been craving different than what I drink at home (I have nonsweetend matcha protein powder with Oatmilk) and a bit disappointed with the flavor. It tasted like more of the matcha protein mix I drink at home. I thought it would taste more matcha as opposed to more protein taste -like. I ended up not drinking my order and tossing it instead. Just a heads up if anyone is planning to order matcha in the future.

Also if you compare this place to other cafe, like for example, Panera or this place asked for tip also. TIP means To Insure Promptness. I just feel like tipping in California overall is getting out of hand. Just a heads up for your future purchases from this store.

Finally get to try this place for the first time. The front counter person was polite and kind. Since it was my first time, I asked what was his favorite (young Asian guy) and oolong tea it is. Since I like rose water, I picked rose oblong tea with original milk plus lychee jelly. The sweetness is not my fan so I went for the least which was 25%. Outcome was pretty good for first choice; however I would go for the next level up for sweetness. The other young gal said her favorite was mango freeze. I will try that on hotter day. Four stars for friendly service and good first choice. Mochi donut will be my dessert after eating habit burger next door. Nice outside seating is available for you as well.

Milk tea tastes good. Minus 1 star because they don't have no ice option in this super cold weather

Good place when having a "sweet tooth". Had their mochi donuts few times already and they are delicious. Interesting approach to donut making, which are not too sweet.

I went here after going to the local Christmas Tree Farm. I ordered a peach lychee oolong tea with aloe jelly and no milk. Also I snagged the last mochi donut. It was a strawberry. I usually never order fruity mochi donuts but it was excellent. The staff were fun, kind, and very fast. I enjoyed the location and will return. It was also very clean and easy to access.

This is by far one of the best Boba places I have been at. The drinks are always great and the mochi donuts are amazingly delicious. Their service is fast and workers are friendly, also the shop is very clean and there’s good parking for your vehicle.

So far my favorite place for mochi donuts and drinks, although the prices have gone up over the last year usually priced around $6-7 and mochi donuts have different flavors each day priced $3, the quality has not changed, love the authentic tea taste though toppings for 75 cents a bit is a bit steep for price paid for drink