Tesla, Pasadena CA

We enjoyed visiting the showroom. The staff was helpful and willing to answer all our questions. If you are interested in buying a Tesla vehicle or solar panel, I recommend visiting this showroom to have all your questions answered and to schedule test drives.

Absolutely the best experience buying a car. So easy and fast, literally a piece of cake. Called into the store at about 4pm on a Friday to see if my husband and I can schedule a test drive. Spoke to Ernesto who answered a lot of our questions over the phone and told us that The latest test drive is usually around 6 PM since they close at eight but as long as were there by seven he could still take us out.we got there at about 6: 50 and Ernesto took my husband and I on a test drive allowing us to both drIve the car. He first explained to us so many features on the car and during the drive answered all our questions about financing as well as technical questions. Back in the show room Ernesto put us in line to receive a car and got us through our whole entire credit application. By that time the store was closed and all his coworkers had left but he stayed for about an hour after the store closed finishing up the application with us and walking us through every single step very thoroughly. My husband and I both had a ton of questions and Ernesto was very patient and very professional. He wasn’t just trying to sell us a car, he wanted to make sure we were happy. Since we applied for the credit application after hours the status was pending until the next day… The next day we called him and he checked up on our application and finished the very last steps of it all through the phone call. He was beyond helpful, beyond professional, and beyond patient. If you need to buy a Tesla, seriously go see Ernesto in the Pasadena show room. Can’t wait to receive our car in late March!

Very satisfied. They offered me a brand new Model S and allowed me to drive it around in 50 minutes alone. Great service!

It was neat to get to see all the cars, I did find out I don't fit in a model 3. Little to tall for comfort. Looking forward to see the truck or model Y

Heather and Zarko seem like reasonable, polite Angelenos and DEFINITELY NOT, stereotypical 2018 entitled A-holes.

For anybody that knows how to make and keep an appointment, this Tesla location is just as capable as any other business and the staff is equally as competent and courteous.

Kevin Chen was/is my advisor and is friendly and knowledgeable. Nothing but praise for my experiences and interactions at Tesla- Pasadena.

Very nice, polite, knowledgeable staff who will answer any questions about tesla vehicles. 3 models were in the show room at the time of my visit. Arrange a test drive!

Friendly staff. I ordered my model X with help of the staff and it was the greatest car purchasiing experience. The staff will not sell you a feature you don't need.

Ahhh window shopping… maybe someday. I love the Tesla brand and everything that they stand for. Elon Musk is an absolute stud and if he ever is looking for a loving wife I would be more than happy to throw my name into the hat! Although I love the model S, I think I would rather go big with the model X because it is a beautiful car.

Spoke to Chelsea. She was very knowledgeable about the car. She was patient and answered all our questions.

Buyers beware, as wonderful as these cars are, their parts are hard to find.   I wasted close to $5,000 in lease payments just waiting for the parts needed after someone ran into me.   I love this company, I’m very supportive of their mission and what they do.   But after this, I won’t be getting another one until they can handle the repairs in an efficient way.

The staff is always nice and willing to answer your questions. You can go there and see the cars without buying intentions.

I had a great experience. One of the employees was super friendly and helpful and actually interacted with me, she was great. The other guys kinda just gave me the cold shoulder. It was great to be able to get into the car and check out the features. I definitely want to buy one!

The staff was friendly and helpful. They explained different features of the cars and pricing. I was able to do a test drive the Model S including the auto-pilot feature, self parking, and larger computer center console. It's amazing.

Great customer experience as always. Thanks Elon. I already have a reservation for the Model 3, but just wanted to drop in and take a personal look at the Model S and Model X. Remember people this is a showroom not a dealership, the product specialists want nothing more than to demonstrate the amazing Tesla cars. You are awesome Nadine.

Test drive appointment and was greeted graciously, happily and with a smile! No pressure and very friendly staff! Can't wait to get my blue model S!

The staff here is really nice. They don't pressure you to make a purchase and they are very knowledgeable about the cars they sell. We went in just to ask questions and they were very helpful!

Get $1,000.00 off model s or x with referral code hansw2461. Great experience buying tesla with Michelle sales rep. I would definitely recommend her to assist and advice awesome service and great staff.

Another great showroom of Tesla. The staff is super friendly and always up for a chat. Come in to see the Tesla P85D, experience the interior and exterior. They sell fan articles like jackets, hats, shirts and more here as well.

Stephanie was very helpful and very friendly. This girl knows her stuff. I later learned not only does she sell them, she owns one as well. Great product, very fast.

Nice little showroom, knowledgeable people. Gave me an overnight test drive which really helped me feel better about spending $$$$$ on a car.