The HDTV Outlet in Pasadena

These guys are full of ****! They sell open box tv's and some don't even come with leg stands. Also if you see a TV you like on their add, make sure you ask them if they have it in stock or else you will be wasting time going over there for no reason!

The dude with the Gucci flops is a terrible sales rep. Don’t waste your time, just go to Best Buy and avoid the headaches with these clowns.

Great As Always! This is my 4th TV i have purchased From here.walked in lastnight an Got an LG oled an was out in 15 Minutes always great to see My Guy in there.if U need a TV this is the only place you should Go!

Excellent place to pick up a high quality TV with the best warranty service in town. Customer service friendly and very knowledgable on all products.

I bought a 55" Vizio 4k smart tv here a while back and the TV is still going strong. Nice guys and they had a good selection of TVs. Will be back when I get my 75" tv. They sell new and refurbished tvs.

Unprofessional salesman, everybody has different price haha. They do not know about TV.
Update: It was exactly same TV.

Great place to purchase your LED Television! Not only great prices but amazing customer service.

Top notch, Very good quality TVs, and these guys take care of there customers, satisfaction guaranteed. They have a large selection of great TVs. I bought a 55 inch LG Oled CX tv and I am very impressed with the Quality and the image is amazing.and these guys know about TVs.

I have bought 2 tv's from this guys and i highly recommended them Armen is very knowledgeable and will help you get the right tv for your needs, am super picky and very knowledgeable about tv's and this guys have the best prices even when you compare their tv's to best buys open box sets, very happy with my purchases a 75 inch TCL 6 series and a 65inch LG Oled for my room.

Best place in Southern California to buy HDTV's. Several family members have bought TV's here. High quality.

Armen was very helpful and knowledgeable.
I was treated with respect and the TV’s have a very wide selection.
Highly recommend to anyone looking for a good deal!

Excellent experience! Anthony and Silva are straight shooters won't waste time trying to sell you something thats not a great deal. Highly recommend!

I purchased a tv from here after seeing an ad on Facebook for new tvs at discounted prices.

Called to verify they are new Tvs. Sales guy sales Yes New TVs!

I get there to find out Tvs are in cardboard boxes not new boxes. Sales guy sales New Tv. Generic boxes but new tvs.

I regretfully purchase the TV. I get home to read the receipt that says all Tvs are refurbished. I call sales guy to tell him im bringing tv back, he tells me to speak to the owner Armen.

The owner tells me NO returns.all sales are final.

Now I have an used refurbished tv that I thought I was going to be brand new based on what I was told and what the ads say.

Don't fall for their tricks! Read all the other 1 star reviews. It's the same story over and over again. Just sad that I fell for it.

Sounds like its time for a Class Action Lawsuit with so many complaints.

They ONLY sell refurbished TVS and claim to be BRAND NEW. They malfunction like refurbished TVs & once they sell it to you not there problem. Con artist sales men do not recommend!

BUYER BEWARE: This business advertises and sells "BRAND NEW" TVs, but everything they have is used and refurbished. Their invoice states all TVs sold are refurbished.

Don't make the same mistake I made cause there is a no return policy! The TVs a for sure second hand and visibly used.

Go to Best Buy and save the pain you will experience dealing with this shady place!

Greg helped me make my purchase and answered all my questions. They were very helpful and I'm appreciative

Do not shop here go to the one in Anaheim. Sold me two TVs with no legs and did not tell me. Are you live a hour away and waste it all of that time. Do not give them your money. No customer service at all and they did nothing about it.

Dishonest store owner. Armen Babayan places numerous adds on Facebook under various versions of his name. He tells you the Televisions are NEW OPEN BOX, he tries to send you a receipt by email so you don't see the receipt while you are buying. The receipts states the exact opposite which is that the Televisions are refurbished. He tries to give you a "warranty" with an outside company. The warranty is usually less that the price you paid for the over-inflated TV. He tries very hard to drag out your complaints so you over run the 90 days he gives you to complain or him to give you another television. Even when you are under 90 days and if you complain enough he bring you another damaged Television. Overall this man is not an honorable man and unless you want a lot of heartache don't buy from him. May of his reviews are from friends and family from the Armenian Community and they will write whatever for their buddy. The Television I got was damaged, the screen was damaged. The App Store does not work and I can't download any apps. What Armen Does not understand is that Karma is going to come back and bite him. Namaste to all the innocent customers and readers here.

I am following up in regards to a dispute I had notified you a while back. I purchased a Television from an Armen Babayan who is the owner of HDTV Outlet Pasadena California Location. When I saw his advertising on line, he clearly had noted that his Televisions are open box but not damaged in any shape or form. I visited him and his staff a few times before deciding to proceed and each time they told me the same thing that his televisions are open box but same as new and that all of this Televisions are insured.

Eventually my wife and decided to purchase one. He initially told us he would deliver it as well but ultimately I ended up paying about 60 dollars as well to deliver the Television to my home with Lyft. Once we agreed to buy the TV he asked us to come to the back of his store which was completely dark, he pulled it out for one second to show the screen to us which looked fine and then he told us to go back out and wait for him. He put the Television back in the package and we got an LYFT and left.

About 2-3 weeks later I finally had the opportunity to open the box. Immediately after taking the Television out it was clearly evident that the bottom ¼ of the television had deep scratches on it, and it looked like a child had taken a razor and made uneven circles on the screen. I communicated with Armen Babayan by text and he initially refused to do anything and stated that he had filmed us in his store that he showed us the Television and that we agreed there was no damage. This is false. We never agreed to anything and the room was dark and his comments that he was videotaping us is also not acceptable.

We ended up writing a negative review on Yelp and then realized he had a lot of negative reviews. The positive ones all seemed like people who wrote one review and were for him only and likely his friends. I believe around that time I mad my call to Citi and disputed this. I was told that because Uber deliver the you will not do anything.

After a lot of arguments and threats by phone and text Mr. Babayan told me to remove my negative review and he would do whatever it would take to make me happy. I initially was going to ask him to come pick up the TV and give me a refund but he told me to give him one more try before doing so. He came and saw the Television and agreed that the screen was totally damaged and had nothing to do with the Uber ride. He then proceeded to bring a replacement for the Television and took the original damaged one.

Again due to the fact that I am a physician I took my time before turning it on. Eventually I did. This time, the screen was blurry, my 2010 Samsung Television had better images than this supposed brand new perfect Samsung Television I bought from him. The images were blurry and lacked clarity. There were also white vertical bands throughout the screen. I once again started contacting him and some by text and he once again tried to convince me there was nothing wrong with the Television. He refused to refund nor help out.

Armen Babayan is a deceptive person. He verbally tells you these are NEW Televisions that our out of the box, but then after you review your receipt it states they are refurnbished. This contradicts his own advertisement which I have included here for your review. It is the third attachment.

Furthermore Armen tells you that he give you a 3 month warranty and then also told me I get an extended warranty as well. He was neither willing to honor his own 3 month warranty nor did he send me any extended warranty. His sales receipt that he only sends you by email and after close review also reveals that the warranty is for $1000 dollars. Well I paid over $1200 dollars for the TV so it makes no sense.

Armen Babayan is a con artist who takes advantage of people and drags things out in the hopes that you wait long enough that you give up or he states that it is not his problem and you can then be referred to some outside company that you supposedly have an extended warranty which he never he gives you any information about. (the rest is in 1 Star review)

Overpriced TVs with short warranty. Especially because lots of deals around holidays for new tvs.