The HoneyBaked Ham Company of Tustin

I bought a small ham and it was burned. I took the ham, receipt and cc receipt into the store today and was basically told it was suppose to be like that! I’ve bought honey baked hams for over 30 years and NEVER had any ham be inedible. So I thought taking it into the store I would get an apology and a quick refund. Nope I was told it was fine. Only after I said if it is good she should taste it that she agreed to give me my money back.

Sadly, they lost a customer today. And I was a regular customer. I could have overlooked this had I been given a proper interaction with the manager. Anyway, I recommend if you want Honeybaked you go to a different one. I live near this one and will never be back. Happy holidays everyone.