The Knife Merchant, Inc., Alcoa TN

Very Professional, Fast respond to email, and fast service, the knife is amazing, I will buy again there!

I always get a little nervous shopping online from lesser known retailers, but my experience with The Knife Merchant was perfect. Items were shipped and arrived promptly and within the estimated time and their prices were better than amazon for my sharpening supplies.

Great place I went there to get my first knife, Thank you so much I highly recommend that place to anyone who want get good knife for decent price!

Very knowledgeable and extremely helpful. They have a great selection of knives and other tools that can be shipped to you. But I always prefer to visit the store when I can because of how welcoming and helpful everyone there is

As always amazing! This is the place to either buy a new knife or gadget or get your knives sharpened. I won't take my knives anywhere else!

Bought a new pair of wusthof classic kitchen shears last week, I am absolutely in love with my wusthof knives but needed to replace the shears. What a disappointment! These used to be made so much better, then Lo and behold, they are made in China. I have always trusted the Wusthof name and was sorely disappointed to learn of this. Shame on you wusthof for compromising a wonderful name. I should mention that this in no way reflects upon knife merchant, delivery was quick and product was as pictured.

The Ollivanders of knives. Went here to get my first quality set of knives, Christopher was extremely nice and dedicated his time to help choose the perfect knives for my use. He even rounded the throat of my santoku to better accommodate for my grip. David educated me on the different styles of knives and crafting methods. Overall, all of the employees were customer oriented and made choosing a knife more of an experience than a purchase. Walked out with 2 knives that feel as if they were made for me, definitely will go back when I need to add to my new collection!

Great Knives, Great deals, Great service, especially like there selection of carving knives & chef knives

There is a reason this place has so many 5 star reviews. They have an excellent in store inventory with some great sales. Most importantly they are extremely helpful and informative regardless of your ability.

Friendly store, very helpful and full of knowledge. Great selection! Will be back to finish my collection.

Went to the knife merchant based upon the glowing reviews and are we glad we did. What a bunch of really nice friendly knowledgeable people. We'd go back there again anytime we need our knives sharpened.

These guys are great, very friendly and pleasant to deal with. They'll take great care of your knives and know how to sharpen all varieties of steel properly. Solid variety in their showroom, good advice if you need it, all around excellent experience. I've been back many times.

The very BEST in Customer Service, Support, Knowledge, and Products. I found out about Knife Merchant from YouTube via Chef Hiroyuki Terada. After seeing owner Chef David Holley and seeing Bill the master knife-smith I knew I would be in good hands.

I recently traveled to Japan where I purchased some knives and one of them took a tumble to the floor destroying the tip and heel of the knife (white #1 steel). I was devastated; but after spending a few minutes talking with Megan about what happened she said to send it in and they would evaluate the damage and see what could be done, but honestly made me feel like there was absolutely nothing to worry about. And she was right.a few days later my knife was repaired, sharpened, and in the mail back to me!

I am BEYOND thrilled with the process and have loved interacting with the staff. I don't think there is a better place to buy, maintain, and learn about knives. Thank you all SOO MUCH for your help! You guys are AMAZING.

-Sal

Helpful, Friendly, Knowledgeable Staff.
Knife Sharpening Service was quick + great.
$5 a knife for sharpening can't be beat.

Great customer service, extremely knowledgable staff, tons of items in stock, and very reasonable prices. The only place I will shop for kitchen supplies from now on.

Ordered a set of Scanpan Pots and Pans. The lids on two of the pans arrived dented. Contacted Amber @ The Knife Merchant who was very responsive and provided excellent service! I will definitely order from them again and would recommend them to family and friends.

Brought my well used and damaged knives in for sharpening. They were sharpened while I waited. Very satisfied!

Came here by Recommendation of a friend to look and buy a knife bag. I have to say " I will be coming back". The ladies at knife merchant are Very helpful and knowledgeable. They said what they have in their website and don't have in their lobby they'll go in the back and bring it out for you.

Very good quality cooking knives, wide variety. Excellent sharpening service while you wait, and the happiest, nicest employees. It is a joy to go there.

Fantastic. I ordered the Ultimate Edge knife bag in Olive, but decided to get it in graphite so I called back and the ladies we’re more than happy to help me out! The package came sooner than expected (website said 7-10 days, came in 5) and extremely well packaged. The bag I ordered came in perfect condition and the quality is out of this world! Well done, will definitely browse the site for any future purchases, thank you so much!