The Manufactory Food Hall, San Francisco CA

Lousy food. Just a bland bowl of ingredients without flavor. Not remotely resembling Mexican food

Waited 20 minutes to get an iced mocha & blueberry muffin, first of all I don’t know why it’s so expensive ($20) ? Then I noticed I was charged for 2 muffins when I only ordered 1. I told the lady at the counter & she kept saying “are u sure” I said yes I’ve been standing here for 2 seconds only after I’ve purchased. Then the coffee came but it was hot and I reminded her that I wanted it iced, that’s where the eye rolling and the huffing came in. Also they advertise this coffee being “Peet’s” but I highly doubt it because I’ve worked there for years and this coffee tastes like trash not even close to actual Peet’s coffee/ espresso. Be careful and save your money on a different airport cafe/ restaurant. Sadly I grew up in SF and I expect this airport to have better quality items.

Waited at the burrito counter while one guy was making burritos. It was 9: 40. At 9: 55 the burrito maker told me he was by himself and to order at the coffee bar. I went to the coffee bar; someone was making a drink and no line. I waited 5 minutes for that drink to be made. The worker took my order at 10: 00 and then said they stop serving burritos. I told them I’d been waiting since 9: 40 with no one actually in front of me. They still said no.

I’m never coming back. Do not recommend until they can staff it. Go to Gotts where they can communicate and breakfast is served until 11.

Pretty alright service.from my experience I notice in the morning they are very short staff or just 1 guy and a manager to make the food, cashier, stock, clean, etc. I do see the voucher guys but imo the costumers are not always right same goes for employees. Pretty sure I paid like 6$ for water in the airport at boudins.

What kind of terrible customer service is this? They're supposed to open at 7 AM, but when I asked them at 7: 45 AM what time they would actually open, the guy had the audacity to shout at me, saying they would open at eight. If I can't wait, I should just leave? Unbelievable! All I did was request that they put up a sign stating their opening time, so no one would have to ask again. But of course, they can't even do that because of their so-called "management issue. " This is beyond infuriating!

Fraudulent Double Dipping! Lady at checkout took disadvantage of flight time rush …. Accepted airline provided food voucher for $30 and instead of charging only difference of $0.96, charged the full amount of $30.96 on my cc… fraudulent double dipping! As far as the 1) Food…. Coldest queso I have ever tried in life.
2) Service… Slowest staff assembling your dish

I’ve lived in the US for the last 10 years and I never had such a rude encounter ever, the guy at the grill was very racist, rude and even threatened me. Food wasn’t that great as well, please avoid this if you can.

I travel a lot and by far this was the worst experience I had. Bad food quality, rude and inefficient service, long lines, long food prep time, rude staff - you name it. Just pathetic. Please save your money and time and take your business elsewhere.

$20 gets you a burrito with a handful of chips and salsa. I wasn't a good burrito, but it was very filling, which is the only reason I ate here.

Attended this place while it was being remodeled and it gave my wife and I the most violent case of food poisoning I’ve ever had. Add to this that our food poisoning hit us after taking off on a 10 hour flight. We had to be carted to the airport medical center upon arrival.

Do not settle for this restaurant. If you’ve no other choice, do not purchase the nachos. This was the worst experience I’ve ever had.