The North Face Desert Hills Premium Outlets, Cabazon CA

The worst NF store, not too many selections, but w/ many ugly leftover designs lingered on the shelf in the weekend before Christmas, especially after avg 1 hour of waiting made 0 sense

Awful store employees and definitely horrible store manager! They stole money from a wallet that was left behind. They had it upfront at front desk and returned it with everything except the cash. And they reused to to try n help me out by denying my request to check the camera. Both but bad energy from them. Very disappointing and deeply disturbed by they way the went about it.

Parking is a disaster, shopping is lame, mass no class. Thanks, but no thanks. NEVER again.

At Black Friday. I shopped at your store, and your clerk swiped one more product. When I called customer service. Service people said the price was over 50 dollars, so she needed to ask her manager. Then, they will call me back the next day. After one week, I am still waiting to receive a callback.

Lost my purse with mi wallet and phone inside, i noticed it only 5 minutes after, talked to the manager and i get it back in lost and found but without my cash 4 $100 bills total $400 cash, the lady manager refuse to look at the cameras. I dont understand why the store can't look at the cameras to see who took my cash. This is so unfair. I am a long-time customer of North Face. I am so disappointed with this store location.

Great place to shop, but make sure you can recall where you parked the car, all carparks looked the same!

Walked in thinking I was gonna have to file for bankruptcy.left with the sincere disbelief with how much money I saved. Amazing prices.

North Face with big discounts.what's not to love. Staff was very helpful and friendly too.

Worst shopping experience of my life!
The store has a few problems:
- An inexperienced, rude, and self-complacent guy, Robert, runs the store.
- no store level announcement of the closing time (they suddenly start turning off the lights).
- discrepancy on the pricing.
- missing price tags.
- problematic items.

At the check out, we encountered some issues with the items (mentioned above). The cashier was very nice and helpful. Right after we paid, we noticed some discrepancies on what we were told the price was and what we were charged on some items so we wanted to double check with the manager before we leave. However, the manager not only did not help us, but also called the security to escort us out.
I wonder if North Face ever provides any training for their staff? What criteria #thenorthface is using to hire or promote its staff? Is that based on how rude and inappropriate they are? Is that the culture in North Face to treat their customers like criminals? I'm seeing this awful experience mostly the corporate's problem for putting the wrong person in the wrong position.

Everything was 50% or 60% off, prices were fantastic compare to full line and jackets, fleece, vest etc etc looks nice, the quality are excellent same as you can find in any store. I bought 6 items and I was very happy for the money i paid

I can always trust North Face. This store is nice for a stop on the way to or from Palm Springs. The staff ate helpful and friendly. Good price at this store.

Terrible example of customer service. First, their phone answering messages says they opening at 10AM on Sunday. Then when we get to the store it opens at noon. Then they delay the opening another 15 m8ns because they doing inventory.

Everything seems to be full price with sales added to the price. Sometimes the deals are really good some times the deals are just okay.