The Reserve At Warner Center, Woodland Hills CA

Nitara was very welcoming and responsive. She made my experience very personable. However, my section was wanting to order an additional bottle and no one stopped by to ask us if we wanted to order anything else the entire night. The gentleman off to the right side of the DJ spilled his drink on me, I can understand that accidents happen. However, some accountability such as “my bad” or “ I apologize it was an accident” would have been appropriate. I was drenched in his cocktail drink and I had to ask the busboy for napkins (who brought them almost immediately). I understand that DJs are contracted out however, when you are representing a certain brand or business, you should take responsibility when you make a mistake. I would recommend this place but if you’re out of town, I do not think you will receive the same treatment as everyone else whose local.

I highly recommend leasing agent Gloria for her outstanding service throughout our application process. She provided us with outstanding service, addressing all of our concerns with remarkable kindness and patience.

The manager office is a joke! They lie over lie over lie. Im having a licking in my kids room for over four months. I called them more than 10 times to come and fix they never did. The walls are full or malt so 2 month ago I decided to pull out my kids for there.
Still today they are sleeping on the sofa. They don't care about it. They just keep lie
Even after email "twice" the corporate office
Oh I almost forgot! As well the cleaning is bad look at the picture is a spilled drink in the floor for over 3 weeks now

Eric stop by immediately after i had called to change battery on one of the smoke detector, i thank u Eric fir taking care of me and I know i can count on u and ur team, thank u guys. I truly appreciate it very much