The Reva Apartments, Citrus Heights CA

This place is kind of a hidden gem. Competent and polite staff, the place is always kept clean and its actually a quite beautiful complex. Lots of trees, good lighting and most importantly very quiet. No smoking is allowed at all in the complex and everyone is all around very friendly. Rates are what you expect for Sacramento area but for what you get its not bad.

Was woke up today by a phone call from management telling me my son and his friend had to move a car.
Explained they already had. The person went on about why and what and I said it's done. You just woke me up on the middle of the night. Funny thing I sleep 9am to 6pm. Said we dont belong. Hung up stating she cannot talk to me.goodbye blah.
Th

Sunrise Commons is an charming community quietly tucked away off of Sunrise Blvd. The grounds are well kept and the staff of Sunrise Commons definitely take pride of ownership in their product. Megan and the office staff are very hands on and take a personal approach when dealing with me, everyone who works at Sunrise Commons is genuinely friendly and kind. Anytime a maintenance issue arises the maintenance staff are out in a timely fashion and take great care when they are in my home, as if it were their own. I have nothing but great things to say about my experience with Sunrise Commons. -114

Nathan and Megan in the office are both fantastic. They made me feel welcome and I will come back as soon as I’m ready to move!

I’ve been living at Sunrise Commons for about 3 and a half years. I’ve seen quite a few management changes. Although the management is new and transitioning, I will say they beat all the prior management by far in so many ways! First, we finally have the ability to both view and pay our rent online. It’s 2019, this should be the standard. They communicate both efficiently and effectively. By both email and phone. They are polite and professional. The thing that really stood out the most to me, and which led me to feel compelled to write up this review, is that there have been multiple cats that have gone missing in our complex. I’m not sure what anyone else’s experience is with notifying management about losing a pet but they have gone out of their way to send out emails to everyone with pictures, descriptions, and contact info! I can guess very few management teams would even consider doing something like that. Truly awesome and continues to solidify my decision staying here for as long as possible! Thanks again FPI Management for what you do!

I love this place! The staff is amazing and the apartments are adorable. Great location- literally minutes away from Roseville without the high prices! Come check this place out!

So the new leasing manager that works here named Megan needs to be fired. She is the absolute worst, she does not know how to do her job at all and has given my friends who live here way too much grieve for no reason. Kevin, the old manager was so amazing though. The fact that she still works there blows my mind. I would not recommend living here specifically because of her.

Edit: something I forgot to add, when Kevin was manager, the pool closed at around 9pm everyday, pretty reasonable. But now that Megan is manager, she has decided to just close the pool whenever she feels like it. My friends tried going to the pool before 9 and it was closed? My friends pay a lot of money to live here (these apartments are not cheap) and they can’t even enjoy things that they pay to enjoy? Seriously don’t try to live here

Lived here for a little over a year. The management has changed. Though Kevin was pretty cool, this new team is showing promise. The supervisor Megan is pretty responsive and is helpful. The past manager was not good and probably needed more support and training on supporting her staff and residents. The distance with traffic can be a beast into the city, but if you work a little closer it’s not bad. Sac has its own breed of drivers. It is close to grocery stores and local gyms which is good and the highway is about 2 miles away. About 2 hours to Lake Tahoe and 1.5 to San Francisco.

The worst place you could live. Don’t move here unless you’re okay with the staff completely losing your deposits (and I do mean completely losing your deposit. We handed the two money orders of all our move in fees, and when we moved out, there was no record of it). That’s only one reason why we are filing complaints and reports to both the Better Business Bureau and also the Apartments Association. Secondly, do not live here if you want a lease with pages upon pages of rules about noise levels, how you can and cannot park your car, how you should clean the condensation from your windows etc.but then when it comes to legitimate complaints ACCOMPANIED BY VIDEO AND PICTURE EVIDENCE about your neighbors who have upwards of 8 people living there, smoking, talking loudly at all hours of the night, throwing trash ON YOUR ACTUAL DOOR MAT, leaving their poor dog (that they are not supposed have in the first place) on their balcony all day and night crying and barking and living in PILES of trash, then the Sunrise Commons is not for you. They will threaten to and or tow your car if you back into your space as outlined in the lease agreement, but when it comes to actual issues and violations of the lease, they will turn a blind eye. And when you want to bring up your concerns, you’ll get people like Alesia who was covering for the manager Florence who is never actually even there, who is supposedly the Area manager, telling you even tho you have written notice and actual video and pictures of all your complaints, that she can’t do anything about it. Worst “manager” ever. Also incredibly rude, she should not be working in any type of customer service, especially when she compares your complaints to her issue of her upstairs neighbor opening and closing their sliding glass door “too much”. And if you want to actually talk to someone in corporate or a regional manager, the regional manager will not get back to you and as for corporate, I’ve heard two things: they don’t have a corporate office because everyone just uses their phone, and you are more than welcome to call but they won’t give you their number. The only saving grace this place has was Kevin. If he’s still there he really should be running the place, he is the only person capable of doing their job.

In conclusion, Kevin is wonderful. But that does not make up for the fact that they “lost” our money orders, did not apply it to our account/file or notice any mishaps until we moved out and they owed us money, or the fact that they put so much effort into stupid things like parking and put no effort into actual issues that break not only the lease but actual laws. Also their security company, non existent, by both of the companies that they’ve hired.

Also, side note, they are definitely NOT military friendly. My husband is in the military and we needed to get out of our lease and under the SCRA (Service Members Civil Relief Act) we should be able to break the lease UNDER FEDERAL LAW. But of course Alesia, being the worst person to ever work at the office at sunrise commons, was talking about her needing to look into our lease and California law, probably trying to find a way to deny us SCAR. Of course federal law trumps state law, so we were able to get out of our lease, but we were definitely not treated fairly in that process.

I can’t say enough good things about this apartment complex. The staff here is absolutely amazing from the maintenance to the girls in the office. They are on top of everything and making your experience living here comfortable and nice. Very happy that I picked this apartment complex to move to.

The changes that they are making right now are fantastic. My kids love the complex the pool the hot tub everything about it.

What an amazing community. Lots of trees, clean walk ways and friendly neighbors! Very quiet and clean throughout the community. Dani was super helpful and hands-on with my move-in. Everything went super smoothly in my application process thanks to dandy Dani.