The Smile Studio, Inglewood CA

The staff and Dr Thomas are always professional. They greet me by my name every time. Excellent customer service and great smiles.

It’s always a pleasant experience when I have to visit the smile studio. Staff is always pleasant, professional, and kind. Dental team members are engaging and professional. Dr. Carla is a rock star she listens gives her best professional opinion and options and works with you to come up with a personalized treatment plan to meet your needs. Office is always relaxing clean and safe.

The Smile Studio, Dr Carla Thomas warm, friendly, personable and above all else, professional and attentive
I have been a client of Dr. Thomas' for over 22 years … I wouldn't be if I didn't trust their services

Dr. Carla went above and beyond my expectations, I needed a tooth to fill in the front of my mouth for my granddaughter's 5th birthday party Dr. Carla created a tooth that fits without any wire hooks and that would stay in place without using dental paste or glue.when I tell you she has done just that. I was able to be present and the Love I received from my granddaughter I give thanks first of all to our Heavenly Father for giving Dr. Thomas the ability to conquer a challenge. Thank you to her wonderful staff.

I've been going to the smile studio for a minute, I haven't had a negative experience. They're are customer centrix

I have tried my hardest to get in contact with the receptionist to make an appt. I've called they left me on hold for 10 minutes, I asked for return calls they don't. I call during business hours they don't answer. To me they are playing games Idk what the issue is but im confused. Very unprofessional

I am terrified of the dentist from past horrible experiences and have sought for a very long time to find a dental office with staff that I could trust and be comfortable with. I came across the Smile Studio and am very pleased. Everyone in this office is courteous, kind, patient, and comforting. I've since been three times and have been accommodated well and treated with all respect. I'd definitely recommend to anyone looking for great staff, a clean and welcoming environment, and professional and compassionate service.

Service is prompt with check in. Always cleaning is thoroughly performed. I'm always out within an hours time. Courtesy is the bedside manner.

I REALLY want to support this business! The front desk staff are friendly and professional. However, today I had a very unskilled technician working on my son for his routine orthodontist appointment. It began with our orthodontist taking close to an hour to see us after we arrived. 2-3 people continued to reassure me that we were next. He came and treated for about 5 minutes then handed us back over to the tech. The tech was not knowledgeable. She did not have clear information on equipment placed in his mouth from the week before. In fact, I'm accustomed to receiving additional pieces so we can replace them at home and it was never given to us at the previous appointment. She continued to start, then stop her work. Leave in and out of my son's mouth to go obtain routine materials that should have been on hand. Staff came to talk to her, causing her to take additional pauses in between work. The final straw for me, was watching her stare at brackets in the bag, then stare at the cabinets for prolonged periods of time and not say anything. It seemed like she was very unsure of what she should be doing and how to do it. Either that, or purposely prolonging her work-which is unprofessional. Finally, close to two hours of an appointment, I was completely frustrated with the prolonged pauses and incomplete work. We left with our appointment incomplete. I am disappointed at the way our appointment was handled and feel that customers should be treated with a level of intelligence and transparency. As soon as I said I had enough, she didn't even try to remedy the situation or take accountability for what had transpired. It seemed like other staff knew something was up and they continued to allow this poor level of workmanship continue. A more senior staff person should have noticed what was going on and helped to resolve the issue. Instead, they stared, and talked among themselves as if we, as customers weren't having this experience. As I left in frustration, the front desk said, "I will call you". The reality is, as a patient, I wasted time and money and someone at this business should have corrected the issue before we felt we had no other choice but to leave!

Wonderful experience. Timely and professional. Teeth look wonderful for a simple cleaning! And there’s something about having a health care team that all
look like you. Will be recommending this place to others.

I have been going here for years! The staff are wonderful and give a personal touch. They are gentle and keep your smile healthy. The doctors are great and always friendly and professional. They give you everything you need to keep you feeling and looking great! Super clean and comfortable and top notch technology.

Today was my first day there and i love it! The staff was great, friendly and professional. The front desk lady was awesome and my doc was amazing, explain to me what needs to get done and most importantly she was really professional. I highly recommend this place, the office is really nice and clean!