The Spa and Sauna Co. - San Jose - Home of Hot Spring Spas, Campbell CA

Great experience with The Spa and Sauna Company. Both Donna and Liam were professional and courteous! Prompt response to my questions. Two thumbs up

I was very confused as I never had a hot tub before, but Donna helped me out so much and was very patient and knowledgeable. Highly recommend seeing her when its your hot tub time!

Very appreciative of Donna in the service department, she is always super helpful and responsive and I really appreciate her communication with scheduling.

This actually is Patrick’s wife, Carla Carstens, using his account! Patrick will be writing in as well on this account, so hope both of these are counted! We do love this store, and the service it gives to its customers, especially Donna in the back office in Santa Cruz! 5 stars for the team too!

I have communicated continually with Donna Houlehan at Hot Springs Spas for many years now concerning the scheduling of my monthly spa service and other issues & orders that have come up, and have always found her to be extremely helpful and very pleasant to work with. It’s always nice to have a consistent, friendly voice on the phone or in email exchanges and prompt attention when I need help. Donna is my go-to person every time!

I called Spa and Sauna because of a few concerns I had regarding my hot tub. Donna was amazing at answering all my questions and she had a tech out the very next day. I will definitely recommend Spa and Sauna to others! Thanks for all your help!

I called to get some information about chemicals to use for my hot tub. I spoke with Donna Houlehan who was very helpful and made me feel I was the only customer in the world. I wish more companies had such great customer service!

This is the type of experience everyone should have when shopping! Donna H provided friendly, knowledgeable customer service. We felt so taken care of. Thank you!

I can’t thank Donna Houlehan enough for her speedy help in getting a major warranty repair approved. Donna and our repair tech, Jr Arrendondo, have been professional and caring, and I feel that I have been given exemplary service.