The Springs, Fresno CA

Been living here for a little over three years now at first I wasn’t very happy with maintenance and office staff but these past few months that have passed by I seen a lot of change! Management has definitely stepped up to get these things taken care of I don’t see myself moving anytime soon I refer family and friends when they are looking for a place to move because I could now say that I am happy with the community that I live in

I have been in the Springs for many years. This is the only place that the units feel like houses and have actual attached garages. The staff is kind and they are pretty good at getting things done quickly if you have any issues.

We had an issue with our toilet water running all night and contacted the management office. Elliot in maintenance came and fixed the toilet issue we were having and even went a step further and fixed the loose toilet seat without being asked. Thank you for taking care of this quickly and efficiently. It’s appreciated.

My family and I have been living here for over 3 years. We have not had many issues. Other than normal repairs such as air filters, light bulbs, etc. I’ve never had an issue getting work orders done. The management office is great, very reasonable. A few things can be done to better the apartments but I’ve never hear of any apartments not having an issues. I saw a review about the water being shut off. I felt sorry for my neighbors but the management office always leaves flyers, multiple flyers posted. Overall can’t complain, I like living here and it’s very family-friendly.

My partner and I have been living here for 2 years going on 3 now! Absolutely love it! Very calm community. Very cozy to live in! You have washer and dryer and everything in unit! The office and new management are absolutely great! Always very helpful and understanding! Maintenance is also great always come and adres and fix any concern in a Timely matter! Very highly recommended complex to live in!

I don't recommend applying here. I applied, was accepted signed a lease / move in agreement 2 weeks prior to my move in date and paid all me security and rent in advance to my move in. Only to be called 2 hours prior to picking up keys to be told that the unit I was renting was infested with roaches and not livable. They offered another floor plan that was more than the original unit, and would not budge negotiating price. The kitchen was literally a hallway. The contract was cancelled, but they refuse to pay for the movers that I had on stand by, the truck that was already loaded to go and/or my time I took off work for the move. I could have been homeless had it not been for my current landlord who was understanding.

As I mentioned on my previous post, I was scheduled to move in on Nov. 11th, and 2 HOURS before our scheduled appt.to pick up my keys and move in I was told the unit promised wasn't available. They refunded everything except the application fee, but refuse to reimburse me for the money I spent for packing supplies, moving help and a moving truck, and time off work for the move.all cost that were incurred because I was under the impression that I was moving.

The water shut offs are ridiculous! All day with no running water. We pay so much to live here, I'm tired of it.

I have been a resident for almost 2 years now and don’t have much to complain about. The laundry mats are cleaned weekly (if not more), the park is available and cleaned for my son (they even added a standing connect four recently that we love). The pools were always available in the summer. It’s a quiet environment and very cabin like. The office does great with communication via email or phone. Pet friendly and waste bags provided throughout the complex which can be very appreciative. Overall we are happy to be residents. We’ve noticed some complex changes which we assume are because of the management team, thank you!

Truthfully one of the worst apartment complex’s to live at, not only does management not keep the word of what they say when expressing concerns over basic issues. The whole complex is just run and maintained very poorly. The floor plan and apartments themselves are nice and spacious but the cons do not outweigh the pros by any means at all. I have lived here for 3 years and in that time my shower doors have fallen off, the A/C has broken, the fridge gave out (they expressed it wasn’t their problem) took forever to give us a replacement fridge. I’ve been lied too by management on more than one occasion. Like I said the apartment itself is actually nice, but paying almost 2000 a month for this townhome definitely is not worth it

I'm a resident here and I love it! I been living here at the springs for 1 yr and staff has been nothing but amazing, management definitely does everything to make residents happy!

The worst apartment complex. Haven’t lived there in 2 plus years and states I still owe money to them with no prior communication by phone or email.

Daniella and Makayla are always on top of it. They do the best they can to help us in every way possible. Definitely signing another year

I have lived in The Springs for almost 3 years now, and I absolutely love it. Great Floorplan, and awesome staff. I highly recommend to anybody looking for a place to call home.

Great service! I spoke to Daniella, she's gave me all the information I needed to hear about the complex and answered all my questions.

Overall the place is spacious and we love all the trees. However, we experienced ongoing water shut off issues. At one point we went an entire 5 days without running water and unable to flush toilets.