The UPS Store, Los Banos CA

The UPS Store in Los Banos. EXCELLENT service for downloading documents. Angela was especially hospitable, warm & engaging. Everything is done for you, quickly & efficiently Highly recommend!

I am so glad Los Banos has a UPS store and the fact that it is very well organized and efficient. The staff is all exceptionally customer oriented. The service is excellent in that the line moves fast because the staff knows their job and the business and how important it is to meet a deadline. I recently had a stack of papers to fax asap and they were closing in 10 minutes, I made it in and had the wrong fax number which I didn’t know at the time and that was causing major problems. We thought it was the system being slow or not working on the other end to receive which went past the closing time. The staff person was so patient and tried her best to get this done for me she stayed several minutes over her quitting time and with determination she figured it all out and got my job done. I was very happy and relieved she went above and beyond for me knowing the importance it needed to get there that day, I thought she was going to say come back tomorrow and try it again, but she stuck with it and her customer service was awesome. I was so thankful. I love this place for all my mailing and shipping and stationary. I prefer this store over the US PO anyway. Thanks UPS!

Very busy just before 11am. Was helped very quickly by young lady knew her job well. Full staffed no shortage here s

These guys are on top of their game. They are fast to process all requests. Even when there is a long line, it goes fast. Great service

This place is extremely well staffed and efficient. Immediate drop off even with a half dozen others inside.

The staff was great and all however this location charges $2.75 to send an email to them to print out a label lmao…. To the store owner, are you really that greedy that you must charge every person the price of a small box just to send an email to your servers? Pretty pathetic in my opinion, but then again it is Los Banos. Just moved here from Los Angeles and there is not one location that has that charge. Ridiculous.

I always appreciate the friendly, thorough service at this store, but I noticed 2/3 employees working there that were not wearing their masks properly (masks did not cover their nose completely). Please be considerate of others, including yourself, and wear it properly; We are still in a pandemic.

I had a few misunderstandings when I was trying to ship a package to Canada. I was given incorrect information that delayed my package so I called the store and was called back by the manager Stephanie who was made aware of the issue and immediately began researching what happened and even took time off her weekend to make sure my package would arrive safely. She was very kind and patient. Koodos to her For all her help! I will definitely use The UPS store again!

Came in to make copies wasnt sure how to work machine so asked a worker they told me how to do it instead of show me. Then more and more people came in and asked for help still and was told to wait while helping other people that I was there beforehand. The store got busy and seemed like there was too many people in the store at once I had someone even brush up against me to get by. I continued to ask for help then finally someone showed me but was quick about it then I still had a question and they seemed annoyed. So I just said forget it and figured it out myself. I then said out loud its ok ill be leaving a review, and then workers were trying to be helpful but this experience was more stressful than it needed to be. Were in a pandemic please limit the amount of people in a small space at once would be helpful.

I wanted to express my sincere appreciation and received great customer service each and every time I enter the store. I printed the wrong labels and didn’t realize it until I was home. I called the store and Angela was very helpful and showed concern. I returned to store today and was helped with excellent customer service. I printed the correct Free People labels. I don’t know the name of the person who helped me today but she was professional and kind.
Thanks UPS,
Happy customer.