The UPS Store, Walnut Creek CA
| Address | 2872 Ygnacio Valley Rd, Walnut Creek, CA, United States | ||||||||||||||
| Phone | +1 925-933-2384 | ||||||||||||||
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| Website | locations.theupsstore.com/ca/walnut-creek/2872-ygnacio-valley-rd | ||||||||||||||
| Categories | Shipping and Mailing Service, Business Center, Freight Forwarding Service, Mailbox Rental Service, Notary Public | ||||||||||||||
| Rating | 5 1 review | ||||||||||||||
Nearest branches The UPS Store — 4100 Redwood Rd Space 20a, Oakland, CA The UPS Store — 2625 Alcatraz Ave, Berkeley, CA, United States The UPS Store — 1400 Shattuck Ave. Suite 12, Berkeley, CA, United States The UPS Store — 1714 Franklin St #100, Oakland, CA, United States |
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Similar companies nearby United States Postal Service — 24001 Calle De La Magdalena, Laguna Hills, CA United States Postal Service — 501 Maple Ln, Sugarloaf, CA United States Postal Service — 4216 Pacific Coast Hwy, Torrance, CA The UPS Store — 1632 Broadway St, Eureka, CA, United States |
The UPS Store reviews
1 This is really an awesome UPS store. I know, I know, what a weird sentence! But there really are differences between them. I am an Amazon Vine reviewer, which means I get about "way too many" packages every week, some of them quite heavy. To put it mildly, I have been frowned at before.
But not here. Never here! I don't know what it is about this store – probably the owner and Lacey? - but it feels like going into a small family run business. Everyone ALWAYS says hi. Everyone ALWAYS smiles, and says thank you and have a nice day. They have never, ever lost a single one of my packages; another first. I have always gotten a text when my package has been delivered, they offer to help me when I have a zillion things to carry to the car, they lend me a dolly when one is too heavy.they even helped us get the mailbox set up in the first place when we were in a "just moved & don't yet have the permanent address" state.
This does not always happen, people! Trust me on this. I've been in other stores where you can SEE people biting back the urge to chuck the box at my head.
And I really have to give a shout out to Lacey. That woman is unbelievable. I have personally seen her handling three customers simultaneously with three more in line - never missing a beat, never breaking a sweat, never dropping a detail or losing a milligram of temper. She always knows what to do, she always knows what people need, she always understands immediately what the situation calls for… she runs that store like the masterly captain of an extremely tight ship. (And she is also extremely funny.)
Julianne (I hope I spelled that right!) is always wonderfully friendly and helpful too, as is the young man with the black hair and black beard whose name I unfortunately don't know, and Gordon, and the new quite young man with the curly hair. They all are! It's a little haven of sincerity in a world of rushing about blindly and barely exchanged glances.
Thank you to all of you:) Thank you for never pitching a box at my head! You rock!