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The UPS Store, Northridge CA

Address 9018 Balboa Blvd, Northridge, CA
Phone (818) 894-4993
Hours
Tuesday8:00am-6:00pm
Wednesday8:00am-6:00pm
Thursday8:00am-6:00pm
Friday8:00am-6:00pm
Saturday9:00am-5:00pm
Sunday10:00am-3:00pm
Website locations.theupsstore.com/ca/northridge/9018-balboa-blvd
Categories Shipping and Mailing Service, Business Center, Freight Forwarding Service, Mailbox Rental Service, Notary Public
Rating 3.1 14 reviews
Nearest branches
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The UPS Store — 6320 CA-27 Ste 1630, Woodland Hills, CA, United States
Similar companies nearby
United States Postal Service — 9134 Sepulveda Blvd, North Hills, CA
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The UPS Store reviews

14
Sort by: date highest rated lowest rated most helpful
samuel
May 10, 2020 10:33 am

Always kind and courteous. We ups to
Australia for granddaughters and Moe helps get best rates. Notary services available and completed in orderly fashion. Thanks again.

Mermaid
March 23, 2020 6:25 am

Excellent service: copies, scan, and notary plus send service. All in one stop shop and it took me several companies to find they do one or the other but this company does it all. Thank you

Nahilah
February 22, 2020 7:57 pm

Wont be returning to this store. The Manager Moe nickled and dimed me in lieu of earning repeated service. My printer messed up my label. He charged me 1.23 plus tax to reprint and then upcharge for not paying cash. In addition to the long wait I was disappointed. I’ll be taking my holiday shipping business to the store up the street.

Jizelle
May 19, 2019 3:05 am

I love this UPS location! Everyone is nice and very professional. They're convenient and have a multitude of services!

ashot
May 14, 2019 12:44 pm

Only 1 person is working. They charging very high when it comes to the shipping but When it comes to the customer service they are the worst one out there. Just got out of this location and there was a long line and there was only one person working. Terrible!

George
July 24, 2018 2:47 pm

Bad service, stood there close to 10 minutes while the older lady had a personal conversation with a customer and never acknowledged me. Wow

James
May 08, 2018 2:06 am

Worst Location In the Valley! Extremely rude and unhelpful staff combined with unclear policies make this my last option for my shipping and recieving needs.

Jia
March 01, 2018 9:06 pm

Waited in line for a while, just to get cut by another customer and the employee is incompetent. The employee does know I was in line, yet chose to ignore me blatantly and took his sweet time helping the person who cut in front. I will be filing a formal complaint after such issue.

Sierra
January 13, 2018 9:49 pm

Alex was a champ! Helpful, kind and straightforward. Will definitely be coming out of my way to ship at this location.

Marc
October 25, 2017 8:06 pm

The manager of this location is extremely rude. I asked for a little extra tape on a package and he got upset. I took my business to the UPS on Devonshire, much friendlier there.

user
October 25, 2017 3:29 pm

The people here are very rude and dont help you at all make sure your order is completed correctly. Stop shoving it back on the consumer to recheck a package. I am here spending money while not doing your job of making sure the address is written properly. If it is already written and you put it in incorrectly its your fault not mine. A$$H0l3S

Nicole
October 11, 2017 1:45 pm

I came in and was greeted right away! The attendant Alex, helped me with detailed information about opening a mail box with them and also helped me overnight express some urgent paperwork in the fastest way to fit my needs. I appreciate the good customer service and all the information I was provided!

Arvin
July 04, 2017 10:11 am

I love coming to this place and picking up my mail and dropping off packages. Everybody so friendly.

Crisencia
June 19, 2017 6:50 am

Let's be clear I have high standards when it comes to customer service. The first day I was treated with the utmost respect as a customer, and every day thereafter. This area has a culture of Elite minded people that tend to ignore the rights of majority. This location has shown above par service equally to customers consistently. This location is a diamond in the Valley.

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