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The Welk by Vacation Club Rentals

Address 8860 Lawrence Welk Dr, Escondido, CA
Phone (760) 749-3000
Website hyatt.com
Categories Resort, Extended Stay Hotel, Hotel
Rating 3.6 18 reviews
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StoneRidge Preview Center — 8860 Lawrence Welk Dr, Escondido, CA, United States

The Welk by Vacation Club Rentals reviews

18
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Aubrie
September 15, 2023 10:40 pm

I should have trusted other reviews about lack of food/drinks at pool. When we got back to the resort after daily excursions, the snack shops and bars were closed. Canyon Grill closed Mon/Tues. Pool bar closes 630pm, if they are even open that day. Families were scrambling to find meals and drinks. Pizza Hut only option. Ice machine broken on a 95 degree day. Pool areas have trash on ground, water dirty. Bathroom faucet and shower valve in unit needed maintenance. Check-in process in lobby is chaotic. Not acceptible for a 'Superior resort' trying to pitch timeshares.

Kasimov
September 08, 2023 1:47 pm

The location is very cool and has a lot of space, and different activities, the room is very spacious and made sure everyone has a great view.

Russell
August 31, 2023 1:18 pm

Kings of Queen was GREAT! Very much like Freddy Mercury. (Gee I miss Freddy.)
I would very much like to see this group again!
Welk has a very nice, small venue (I think about 400 seats).

jacky
August 29, 2023 3:08 pm

This golf resort is undoubtedly one of the best options for a family vacation. It offers a wide range of activities and fantastic facilities, while most of the staff are friendly and accommodating. However, I did encounter a few issues during my past two stays:

During my first check-in, one of the staff members lacked experience. Despite booking the room through the Hyatt app, she couldn't locate my reservation and initially refused to assist with any options, refund or provide an alternative room. I had to contact Hyatt directly to resolve the matter. After some frustrating interactions, she finally speak with the manager, who discovered more reservation papers in their office. Again she was really nice but just lack of experience I think.
If you prioritize a good night's sleep, I recommend booking a villa instead of a suite. On one occasion, the guests in the next room talked loudly until 3 am, disturbing me and my children. We contacted the front desk, and they kindly sent a security guard to request that the noise be reduced. However, three hours of sleep, an early tee time, and a visit to LEGOLAND made me feeling exhausted.

The most significant issue that deeply affected my son and may prevent us from returning is as follows: While at the Boulder spring water slide, my son is just half an inch short of the height limit. One of the male guard with long hair/pony tail stop him from playing, at first he was politely telling my son he can't play and apologize to him, I understand the need for the guard to enforce safety protocols, but it was disheartening to witness a little girl, who was just as small and even skinnier than my son, being granted permission to play with a wrist band. My son informed the guard that he had previously been allowed on the mountain slide with a wristband. In response, the guard sternly told my son that he should not be on the slide and even communicated his appearance to someone via walkie-talkie telling them not to let my son get on the slides. I found this unnecessary, as did the people behind us who commented on the guard's harsh treatment of the little boy. Consequently, my son cried for a long time and expressed his desire to go home and don't want to come back again even if he reaches the required height of 42 inches. While I acknowledge the guard's responsibility for ensuring everyone's safety, I believe there could have been a fairer and more considerate approach. We still have a few tournaments at the Welk Resort, but I feel compelled to seek alternative accommodation.

Brittainy
August 24, 2023 11:34 am

This place is great. The views, the service, the convenience of everything, was outstanding. I wished it was a bit closer to the things we went to (beaches and Seaworld), but if you're wanting some family time away and not leave this place, you could do that here and be happy. The pool was awesome for kids (ours had a blast) but it was cloudy and too gross looking for us to want to swim in (we're picky like that), but that's what you get with 100 bodies in a hot pool all day. Overall great experience.

Christina
August 17, 2023 7:34 pm

It is always fun to stay at The Welk. Upgrades are slowly being made to the property. Hoping they hire more team members.

user
August 13, 2023 8:32 pm

Shame on Welk, or is it shame on Hyatt? We have been owners at Welk Resorts-Escondido-for 35 years. Since Hyatt (4 stars?) took ownership the quality has decreased, while our yearly maintenance fees have increased. Broken fixtures, missing and/or worn appliances/cookware, rotting wood on and underneath kitchen cabinets, spiders and bugs inside the unit, skunks outside, and dirty walkways into condo. How about that (tiny) TV? While the remodel of the bathrooms is lovely, the weekly guest was not considered in the master bath remodel. A simple ring to hold hand towels near the sink would be a nice touch, as well as a drawer for makeup under the "vanity". One small vanity top for 2+ people's necessities is just not enough. I've called management on more than one occasion with questions, issues, etc.with, "manager is busy", and a promised call back that didn't happen. I've yet to speak to a manager. See pictures below of our "owned" unit that we also pay California taxes on. Shame on The Welk AND shame on Hyatt!

ramy
August 09, 2023 10:20 am

Just don't go. We had numerous issues here and were left very disappointed with our week long vacation here. Our trip was Mon-Fri. The two snack shack/bar locations at the pool areas were closed the entire week. Staff was unable to tell us why and seemed confused as well. The spa at the pool area we were nearest to was out of order the entire week. There was a splash pad at a pool in a different area that was also out of order for the week. The main restaurant on the property (Canyon Grille) was closed Mon-Wed. The supposed Starbucks on site was out of several ingredients, doesn't accept payment from the app, and was poor quality. The only food option on the property is a Pizza Hut express. The quality was what you'd expect from a Pizza Hut, just don't get your hopes up for plates or napkins.

Dan
July 21, 2023 4:20 am

Nice family resort with a wide variety of family activities and amenities. Rooms are older, but in good condition and clean. Staff is amazing and very polite and helpful.

Maria
July 19, 2023 4:15 pm

We ate at the venue. Way over priced! Two of my friends ordered Caesar salads and the chicken tasted like it was out of a bag. It was terrible. I have worked at resorts and the food has never been that bad. My opinion is eat somewhere else first! We went to a show thinking how convenient it would be. By the way the Body Guard was excellent!

Jerry
July 18, 2023 10:58 am

Let's see.the administration building is the check in. That would be a nice sign. A sign that says check in. 35inutes to check in. Room was not ready even though it was after check in. My room was in a basement. Coffee pot did not work. The next day the smell of badly cooked Chinese food permeated the air from next door. No bueno.

Marti
July 13, 2023 8:48 pm

Timeshare owner of Welk Resorts. I enjoy staying at this location it’s quite relaxing, morning walks on the golf course and eating out on the balcony. I prefer not to eat at the restaurant here, it’s over priced and prefer to go elsewhere. This location is perfect for families with lil ones. Plenty of pools, water slides and areas to BBQ. Staff is quite friendly a lil annoying they try to schedule you to attend a timeshare presentation but it’s their job.

Chrissy
July 10, 2023 6:43 pm

Really enjoyed the rental.had a great scare by the raccoons! Holy cow, I was practically cornered.thank God they were more scared of me, than I thought they ever would have been. Because they can be mean too!

Azuree
July 10, 2023 12:22 am

Loved staying here it’s like it’s own little community. Me and my husband loved it. We didn’t bring the kids for our first trip but they even have so many things for kids too. The service was great everyone was friendly and professional and always kept a smile. I will be coming back soon this year, I really didn’t want to leave.

Cole
July 07, 2023 12:08 am

When I travel I like to get AirBnBs with the family because we get so plenty of space for the kids to run about. The Welk has that in a hotel and I could spend a week here. If my kids didn’t think the pool was slightly chilly (they are used to the warmer municipal pool at home). Would be nice if they provided play pens.

hussein
July 04, 2023 3:23 pm

I had a reservation for one night, I went to the resort 2 hours before the check-in time, they said it’s going to be pre check in and you have priority, I want at 4 pm to do check in and they made me wait for another 2 hours
Horrible Customer services and not worth it at all

Terry
June 30, 2023 10:20 am

It's our home-away-from-home! Best resort ever. Five rec centers with pools and spas, golf courses, activities for ALL ages, shopping, restaurant, spa, tours or just relaxing on your patio, they have it all. Rooms and other accomodations are clean and beautiful. They even have a street fair on Monday evenings. We've been coming here for 40 years.

Балиева
June 14, 2023 3:39 pm

An amazingly beautiful place. Beautiful mountains, well-groomed fields, several swimming pools, entertainment centers for children and adults, very comfortable rooms.

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