Thomas Ace Hardware, Paradise CA

So much fun looking around shopping for everything Christmas decorations met a lot of people who were going to be in Paradise Christmas parade I am so happy

This place has the BEST SERVICE! For those of us who use to know how to repair most things, the staff always treats me with respect and knows where almost everything is in the store! Great job!

Like shopping at Ace Hardwear, especially during the holiday! Store is decorated with Christmas items and it puts you in the spirit of the holiday! Friendly, helpful staff as well!

After over 40 years of living on the ridge, Ace Hardware definitely lost my business a couple of days ago. I was purchasing a wall bracket for a television. My husband and I took our time because we were measuring and making sure we purchased the correct size. Their theft employee followed us around like we were trying to steal something and even followed us to the register. He tried to play it off by striking up a conversation.with my 10 year old. Not OK. At best it was a poorly trained employee, at it's worst point it was just weird and creepy. I will go to Tractor Supply or order things online in the future.

A hardware store that closes at 5pm and is closed on Sunday!?
Never did I think I would see such a thing. Extremely inconvenient, especially since the Camp Fire destroyed the True Value hardware store in Magalia.
Sure was hoping it would return.
Nice people, clean and neat store, high priced which is true of every Ace hardware. Decent selection, absolutely horrible hours.

Car keys made free when you bring your own, just had two expedition keys made, no charge, you still have to program them yourself though, and Taylor in checkout was awesome. Very nice and friendly, very helpful too, thanks folks

Doesn't have lumber. Anything else needed to complete, finish or repair your home without going to the valley can be found at Thomas's Hardware.

This hardware store is amazing. They have so many great things to choose from. I got lost in there because everywhere I looked I saw something that was very nice with quality that I needed and could use. Highly recommended

Easy to find everything and all the Clerks were helpful. Glad I live close. Everything I needed all in one Fabulous Store. Kudos.

Great selection and great service! Staff member John was very helpful in finding the plumbing parts we needed to get the job done!

They had everything I went to get. That may not seem like alot to say but it is. Consider the fact that the town of Paradise was desimated by fire a couple of years ago. It is probably quite difficult to keep it stocked with the needs of a town that needs EVERYTHING.
So thank you for your help in getting the tools I need when I need them.

A TRUE SOFTSPOT FOR THIS STORE. As a real paradiseon of 65 yrs i have a real liking for there great service and deals. Would be lost without them.

All the staff is very good except the heavy set dark haired gal as she made me feel like a criminal bringing some staples back, thought it was strange of her to ask my name when I tried to return them and immediately said there's no receipt for that item I thought I had it but remembered I returned a piece of plastic water line when I made the purchases along with the staples days earlier so she must have just not did the return on the line and called it even with staples. She was very rude and her attitude does not meet Ace quality for service. She was wrong and do belive some hanky panky was going on with that deal over a $4 box of staples. The other cashiers are great so I just avoid her line at all cost. The owner should take extra eyes on skipped returned items as normally when a person returns something they have to sign. She never asked and I did remind her that time about the water line when I was checking out. I've been meaning to leave this review for awhile

I went in to get batteries for a couple of watches & a small clock. The girl at the information desk found all the ones I needed & helped me install them. Such a sweet girl!

The best ace hardware store I've ever had the pleasure to shop. The service is notably one of the best ever. Most all departments have service personnel that are very experienced in the relevant parts. Ie: Plumbing department has plumbers that work that department. Electrical, has electricians that know what to recommend.

Great store. The people that work there are knowledgeable, courteous and ready to help. The product are readily available. Cudos.

Been doing to ace hardware for years love this store has everything I need people so friendly and knowledge great prices!

It's my favorite hardware store! They got Carhartt pants in my size and toys for the dogs and Stihl power tools! They are a way better store then the 1 in paradise! Much better selection and the employees aren't rude like in paradise and they close at 8pm not 430 pm!

They always follow me around like I'm going to steal something. But at least they're nice about it.
There's not many hardware stores around anymore in town. I go to tractor supply when I can

I love my local Ace. They have Everything I need, and if they don't stock, if they dont have it they will try to find it for you. PS.the male employees are sooo handsome