Tip Top Drain Pros & Plumbing Experts, Chatsworth CA

Quotes were all over the place and really high. I would not use or repeat. Double check your part cost. Beware.

Joe Assad and the entire team at Tip Top Drain Pros have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Joe and team will make sure that our issues are resolved and that the work is done competently. Can't recommend them enough!

We had a recent water leak and found out our entire underground pipe system needed to be replaced. After meeting several plumbing companies, we went with Tip Top because they were the most responsive and laid out a clear plan with options.

Tip Top finished the work in just 3 days! Other companies were quoting 1-2 weeks. They provided updates throughout the work and completed a quality post inspection.

Thanks to both Michael Gomez and Michael Longo from Tip Top! We are lifetime customers because of this experience.

DO NOT WORK WITH THIS COMPANY. I just had these guys come in today to fix a valve on my downstairs bathtub/shower and they ended up flooding my upstairs bathroom because they left all the fixtures running once they turned the water back on, leaving me with about 10 gallons of water hanging out in my ceiling. Tried to contact the company to get them to send a water mitigation team out to dry the ceiling and the owner David Jones proceeded to call me a liar, tell me it's my fault, say that it's their policy to leave all the fixtures running on full blast for 30 minutes straight without telling the homeowner that they've restored water to the house, and then hang up on me. I've currently got several high powered dehumidifiers from Servpro running on full blast and am now working with my insurance company to repair the water damage to my ceiling. Hands down worst company I've had the misfortune to work with in LA. If you need plumbing work done, call literally any other plumber but Tip Top.

Called Tip Top Drain Pros for a bathtub drain clog and thankfully they were able to get someone out within 2 hours if my call! Harry was very professional and friendly! I would highly recommend Tip Top to anyone who needs a drain unclogged. I’m very pleased with my experience!

Cesar was great! Professional and a gentleman Who Went out of his way to make sure I was a satisfied customer!

I really can’t begin to say enough great things about this company. The service from start to finish was absolutely incredible. They truly care about their customers and if we ever have an issue in the future they will be our go to no questions asked. David H.was our technician and what a great guy! He was incredibly helpful. He assessed our issues quickly and we can now go through our insurance company to complete our repairs. Thank you so much you guys! Outstanding service!
Would also like to note how lovely Linda was over the phone. I called her on a Friday before a holiday weekend at about 1pm and she worked us into the schedule same day! Absolutely amazing service. Thank you all for everything!

From the jump Tip Top separated themselves from the rest.

I reached out to them on Easter Sunday when we determined we had a gas leak. Gas company came out and shut us down. Having a toddler - my wife and I needed hot water and heat immediately and were concerned at the situation lurking under our home.

I received a personalized and thorough response directly from the owner, David. I spoke to him that afternoon (on a Sunday) and he assured me he would have a plumber scheduled for Monday morning.

The next day - right on schedule - Willie came to my home to assess the situation. Willie was knowledgeable and thorough in evaluating what was wrong. Our gas lines were a mess and even with bad news, Willie had a plan to solve the situation effectively and efficiently. He is a pro and I trusted him the start.

Over a couple days, Willie had a crew of excellent and hardworking plumbers - Jose, Pablo and Jose - out to my home. They were accommodating and continuously updated me on progress. The three plumbers worked non-stop and because our situation was such a mess, they were able to identify problems and rectify them.

So even with bad news - they had solutions. Willie, Jose, Pablo and Jose went the extra mile to turn what was a mess of a system into a well oiled machine.

The gas company came out after Tip Top left and remarked at the well done repair job and fired our gas up immediately.

My wife and I now have the peace of mind knowing that our potentially hazardous situation was repaired by professionals who took their job and responsibility seriously.

Besides being accommodating and doing great work Tip top is also very affordable and as the issues developed they were thorough with their explanation so I felt comfortable along the way.

Thank you Tip Top for doing such an amazing job. You got clients for life.

Had these guys out for a Water Heater issue, and I knew it was probably going to need to be replaced. I also knew getting a Water Heater replacement could be an expensive installation but more depending on how honest your company is.
Tip Top came through in flying colors and I'm impressed by the speed and professionalism at which they got it done.
Thank you for your mask wearing and safe protocols as well.

Very responsive and helpful.from Linda in the office to Cesar who first came out and gave us the estimate to Luigi and Luis who got the work done and Rudy who kept the communication going!

A shot glass fell into our garage disposal and one our kids flipped the switch. Bad idea. Tip Top Drain Pros diagnosed the issue quickly and replaced the disposal quickly and economically.

They were friendly, clean, communicative and helpful. We also had a leak from our dishwasher. They took care of that too, even though that wasn't what they came to the house to fix.

I'd recommend Tip Top Drain Pros any time. I'll be bringing them back any time we have any plumbing needs in the home.

In a time of panic and chaos, it was such a blessing to have found David, Kristi & Crew! They are beyond Professional, Reliable, Attentive and Extremely Knowledgeable! Not to mention, their quality of work is top quality!

Fast response, they told me it would take one hour but the guy shows up in 30min or less, which was amazing and i am grateful.they are clean, the are doing the job very clean, i had problem in my kitchen sink and i was worry about messy job but Willie Melton was clean and i am very happy with his service.

I had a water damage issue at my house, and the plumbers that I used to stop the leak were these guys.they were there quickly, wore shoe covers, and fixed the leak very quickly. Thank you!

Everyone hates having to call a plumber.including me, but these guys were very cool and not only fixed my problem, but helped me understand what was going on. They were at my house in less then 30 minutes. Thank you Willie for your service.

Had a sewage flood at my house last night, water damage and big plumbing issue both
Tip top plumbing came out and identified our issue and got us flowing again. Today they are here on time to complete the agreed work. Thank you to Eddie and frank both. Thank you Willie for being so fast and professional