Tokyo Automotive of Orange Coast - Auto Repair Service for Acura, Nissan,Toyota, Honda, Lexus and Subaru in Costa Mesa CA

I went in for an alignment on my lifted 4runner. I was met with a fully detailed and comprehensive report regarding recommendations to fix/be fixed/look out for along with photo proof of everything. These guys know their stuff and would absolutely come back again for any work on my vehicle!

Larry is always so friendly and professional. He booked my oil job and the job was done quite quickly which was nice. I appreciate the app they use that tells you that your vehicle is done. My car was sparkly clean when I picked it up which was awesome!

Came by to get a 2nd opinion about my engine & transmission. Needed assurance that it's safe to drive.
Miguel drove it around, checked the under carriage. No issue noted, except needing new ball joints, and air in the tires-he added air, topped off the water level. No charge.
Phew!
I appreciate their courtesy & transparency. TY Team TAOoC!

Brought my NX 300 in for 15k service and had an excellent customer experience. They fit me into their schedule quickly and Larry at the front desk clearly explained their assessment and service process. They were completely transparent with their very affordable fees (especially compared to the dealership) and I paid exactly what they had estimated. Very quick turnaround on the service time and no surprise costs. I highly recommend them for your Japanese vehicle service and repair needs.

I just had a vehicle inspection done so can only speak to that, but from it I got the impression that this is the type of place that preys on the less-knowledgable, but which could be really helpful if you know what you're doing.

They have a web portal where they upload photos from each part of the job so you can see your dirty engine, worn brake pads, etc for yourself. This, of course, requires that you know what the parts are and what they should look like, and that's the kicker. Each repair rec comes with a color code for the urgency, and they make it seem like everything will fall apart tomorrow. They even recommend replacing parts that I had just replaced a few days prior, not to mention the labor costs are ~2x higher than other shops (they justify this with a poster in the lobby about how you should never cheap out on a job because it will come back to bite you).

But, the good thing about their system is that, if you know what you're doing and keep a cool head, you can use all this information to make your own decisions about what should get done (somewhere else probably) and what can wait. They really do provide a comprehensive report on your car and you leave with great knowledge of its condition, their recommendations just go overboard and they're definitely upselling you.

Terrible overcharged me for something I’ve done myself took a video and said it was my motor didn’t even try to fix the solution

The 110K oil change for a Honda recommends a comprehensive multi point inspection. The Tokyo Special includes the oil change, parts and inspection for less than diagnosing each item separately. You come away with a report card with photos on your car's condition so you can plan the next essential maintenance.

Amazing! Larry and Tatsu were fantastic!
Top quality work. Top quality experience. Efficient. I was even lucky enough to use one of their courtesy vehicles while mine awaited repair. What an amazing convenience and service. Thank you!

Call this morning and received an arrogant disposition. FYI to all. Was told the prices are the same as Newport Lexus so you better go there because they have excellent coffee plus accommodations like the Ritz Carlton.

There is nothing more to add that all the other reviews have covered. This is the best auto repair shop.

I came in to get my brakes checked because they were squeaking so I figured the pads might be worn. They did a comprehensive exam of my car and sent me a list of things that might need service. The list of items contained some color code about how necessary/near term these items should be attended to. Of course most of them were orange or red. Felt like they deliberately make it seem like your car is ready to fall alert.
Never fixed my breaks.
I should have gone to the dealer.

The new owners recently bought this place, I was excited to see if they were going to be just as good as before but sadly they were slow, and did not provide detail on what they did or how long the were going to take to di it. It was a poor choice of mine to trust them to do a quick and easy oil change.