Torrey Pines Animal Hospital, San Diego CA

I brought my dog in for her vaccine this morning (May 17). My dog was a bit excited when she arrived to the vet office. Thus, my awareness was shut down completely. Instead, my focus was on her only at the time because I did not want my dog to cause any problems at the vet office. I was not paying attention to read the sign "wait outside, " So, when I entered the vet office and there was a gal and she was staring at me for a period of about 20 plus seconds or so without greeting. I was quite surprised and insulted by her demeanor in terms of her customer service. I then asked and she replied me that I needed to wait "OUTSIDE". When I opened the door and realized that there was a sign which instructed patients to wait outside. It was my bad for not reading the sign. However, I am very upset for being treated this way. It is my belief that it is not a big deal at all if I were her. I would have simply said to a patient that "Please wait outside. " Instead, staring at me for a long period in a condecending attitude. At the end of the day, I am bring her business. I am NOT there to ask for her charity. There are hundreds of vet offices around this area. Who does she thinks she is? Is she a Ms. PERFECT? She ought to be glad that she has a job nowadays. There are more than 30 millions Americans are out of work currently. Perhaps, she needs to be fired, so she will value her job and treat customers with dignity and courtesy.

All of the vets here and staff are wonderful with my Shepherd. They are caring and provide excellent care at a reasonable cost. I highly recommend them.

Used to really enjoy this vet. Over my past few experiences it seems like they just want to get as many individual visits as they can so they can charge you $70 just to have the doc walk in the room. My dog has been turned down multiple times for past due vaccines and labs because they want to “wait until next time”. They have turned down care he needs now because I decline paying additional for more tests when I explain I don't have the available money for their $300 blood panel. My dog has had numerous appointments where the only charge is seeing the doctor, and leaving with nothing else other than "good luck". We have since found a new vet who has gone out of their way to help my dog, and I hope TPAH can improve. They used to be a lot better.

Very friendly and accommodating staff. We haven't been going to this vet long, but they've been great with our pets. The parking lot immediately near there storefront has very small spots and fills up quickly. But the shopping center itself has plenty of parking if you're willing to walk a bit

The place I was longing for to take care of my poodle. A nice collaboration of vets. There is always someone to take care of your pet. The fact they are open 7 days a week makes you feel comfortable. You know you will always find someone when your pet needs. Highly recommend

Super amazing staff, a little expensive but worth it to keep the pups happy, they also offer boarding

I've been coming here for almost 5 years and I won't go anywhere else. My pup started coming when he was 10 weeks old and has always been very timid. He actually enjoys coming because the techs and doctors are so good with him. Thank you TPAH!

My dog is terrified of vets. TPAH staff is always accommodating and respectful. Best of all they don't try to oversell their treatment options. Convenient location, helpful, and always call me if a better appointment time opens up.

We’ve overnight boarded and day boarded here. The staff is very friendly and spends time with our pup when he stays.

Our pup is also a patient and the vet side is very good with all the animals.

Love this animal hospital! The vets and nurses here are so friendly and caring. They all clearly have a love for animals. I have brought my adopted kitten here several times to be treated of Giardia that he contracted from his shelter. Their level of concern and compassion is wonderful and I can tell that they want what is best for my cat. They provide a lot of information for any issues your animal may have, including printed out info for you to take home and read.

As a puppy, he felt the love from the vets and staff. We had lots of questions and got good advice over the past couple of years. As a result, my yellow Labrador is a very healthy and happy dog.

Dr. Vora, truly shows that she cares for my dog.her Attentiveness to detail during my pet exam was one of the best.
Great service friendly staff. Thank you.

Only great things to say about this place. The entire staff is SO genuine with how much they care about their clients. Not to mention everyone is professional and equipped to answer any questions. I had a pet emergency, called them, and everything was taken care of within an hour. By far the best vet experience I have ever had.