Torrid, Brentwood CA

I'll give this location a 5 for a few reasons, 1. Its clean/ well kept 2. Clothing is always in order 3. It's a huge store. I shop at this location pretty often, there is about 3 employees I cant stand.they have rude standoffish attitudes. Thats my opinion. The rest of the women are very pleasant and helpful. Do to Covid, you cant go in dressing rooms[as all the other department stores] but policies are still the same with returns so it didn't bother me much. Again overall it's a great location and I enjoy shopping there.

Always a great selection and great deals. Close to closing, and the staff was not super helpful as other times we were there.

First time shopping in this store, I live in Sacramento and was shopping in Brentwood. The ladies that work there were so sweet and so helpful.

Torrid in The Streets of Brentwood is the BEST! They always have nice employees at this location. Their space is filled wall to wall with clothes and their clearance section is always huge. The only negative I can find isn't with this specific store, but with Torrid in general, is their large collection of online only items. I wish they'd carry more of their graphic tees.

No greeting as usual. One associate on the phone at front of store. She never acknowledged anyone. No one checks on you in the fitting room.

Worst place to work at. Always heard my coworkers talking horribly about the customers walking in, as well as the other employees. If you feel comfortable with the girls there calling you fat behind your back, then this is the perfect place to go.

Been going here for the past three years with my wife. She's become friends with the staff because they all take the time to know you and talk to you because your opinions and questions matter to them. No other stores have done that with my wife. For that very reason, I rate Torrid in Brentwood a 5 out if 5.

I go there for all my clothing needs. No other store is as nice and accomidating as this Torrid in particular. I go there at least twice a week. Employees are so friendly and caring

This has quickly become my new favorite store! It was my first time shopping there and the girls (I Believe it was Jen and Alex) helped me find the cutest outfits! Every time I go in it's never a bad experience! Thank you torrid!

Friendly accomadating staff, nonjudgmental regardless of your size, very helpful. Is expensive but that's just the torrid brand. Always have good sales and a well stocked discount section.

Great place for plus size women. Nice selection of clothes friendly and helpful staff reasonable prices.

The ladies working were extremely helpful while helping me pic a swimsuit and offered their honest opinions when asked. I walked out with two swimsuits that fit great and look good. I would definitely return to this store.