Total Wine & More, Pasadena CA

Ordered online.
Got a notification that order is ready
Drove to the store and parked in the designated area
They bring your order out to you and put it in your trunk
Works perfect for me!

I am regular ordering online (between 3 locations) the very best prices with the very best selections and the best customer service.

It's a liquor store the size of a Home Depot. The decor is high end, and whatever you are looking for, they have it. Plenty of registers so usually no wait to check out. I also love that it's easy to get a recommendation WITHOUT anyone acting condescending or pretentious if you're looking for something low cost or don't know a lot.

This place is very close to our house! There is a wide variety of drinks from all countries! I love shopping! Side by side with Target Market! A perfect location as well

I can't really describe how awesome it is in here. A alcohol lover's dream inside a dream. Awesome crew they put together to help you as well.

An employee opened a new line when he saw that it was getting crowded and told everyone to go to the new line.
At the other total wines I've gone to, they make you wait.
Quick and easy.

Had an amazing day here. Walked in with an old bottle of alcohol from my uncle's stash. He was 102.4 years old when he passed. Two years later I pull out this bottle to get some history and to buy more. Turns out, I got a history lesson on it, holding one of the original bottles, pictured here. That's what I love. Come for alcohol, leave with history on the brand. TWM, YOU ROCK!

Are you serious? It was better than Disneyland. Ryan was the bomb and the store was awesome better than Knott's Berry Farm. WOW. Thanks so much.

This place has almost all of the beverages, of each type, that you could possibly need. I say almost because they do sell out, so you need to strike fast. Beyond that, the staff really enjoys their work. It shows in how they approach customers and the knowledge they share in the areas they focus in. I'm always happy when I leave. This is the place to go for whatever alcohol you are looking for.

I never knew this place existed because I was tired of paying more for alcohol at a liquor store so I found out this place online and turns out a store is near by and checked it out. They have everything you need from wine to alcohol to beers. The best part of all was how low the prices are compare to Walmart, bevmo and other stores. I've been coming here for almost 2 years and I still plan to come here for my spirits.

We were out in Pasadena and my wife remembered she wanted to get a gift for her mom. She saw an ad for a new product from Crown Royal that would be perfect. I walked into the store which was very clean by the way. I was walking down an aisle looking for the product. Then I heard a voice asking me if I needed assistance. I explained what I was looking for. The staff person took me right to the spot saving me time wandering around. And it was alo easy to check out. There were at least 3-4 check stands open. There weren't too many customers but it helped with social distancing and it made my shopping experience nicer. I appreciate they were staffed enough to have help on the sales floor and at check out. I will definitely shp here again.

Great selection, nice building, and friendly staff. And paired with a Target visit across the street, you can get everything you need!

So many wines! I was going to place an order for the same 6 bottles. I stopped in and purchased 12 of new-to-me bottles!

Great Experience. We were greeted 3xs by each associate in passing and were offered assistance each time. Great service and awesome selection. Picked up our lottery Blanton's

Knowledgeable staff, excellent friendly customer service with unparalleled selection and decent prices. Love this place. I needed to purchase some sake (which I know almost nothing about) and called them for recommendations. Drake was super helpful and knew his sake and put 3 bottles he recommended in the cooler ready for me to pick up in 30 minutes. I was in and out in 5 minutes after he personally brought them to the front and gave me notes on each. Have needed recommendations on several occasions over the past couple of years both in person and over the phone and they have offered exceptional service on each occasion and been right on the money. Keep doing what your doing Total Wine & More!

Got a fever? Is the only cure great wine from around the world? Then this place has got the cure. This is any wine snobs go to place for great wine.

I have seriously never had a bad experience here. I've re-read this first sentence a few times now. That's a really pessimistic compliment and should be reframed. I have only had positive experiences here.

The prices are consistent for the area but the service compared to other places is the reason I come back. The selection is vast. My comfort zone is bourbon and scotch. I'm still overwhelmed by the selection, but I at least have my bearing in those aisles.

Champagne is another story though. I was lost in that aisle while being overwhelmed by selection. A staff member came up and gave me three options he'd had personal experience with that were at my price point. Either this dude is a savant or Total Wine makes a point of educating their staff on their product. Maybe it's a little bit of both, but I got the same feeling when I was in the scotch aisle. I knew what I wanted there, but the person in that aisle, she knew right where it was even though I was looking for a less well known brand.

My impression is that Total Wine hires well and continues education, but they sell at a volume that allows them to price competitively. I'm looking forward to my next visit.

I have always been a fan of Total Wine. This is a particularly good location with an excellent selection of both common and rarer wines and spirits. Drake gave me great advice on Champagne. This is my go-to store. Make sure to join the loyalty program.

This was my first time at ANY total wine. Let me just saw I am in LOVE! Sooooo much to choose from! They have a TON of staff to help! They actually greet you! Which is amazing! Would def recommend