Trailer Haul Concrete & Rock, Modesto CA

TERRIBLE! If I could rate them 0 stars I would. Extremely unprofessional. They delivered concrete to my home. Never disclosed that there was a time limit or fee if you went over. Once driver realized he was 20 minutes over time limit he then proceeded to tell us we were 20 minutes over and needed to pay $40. I called the office and spoke to their office manager (doesn’t conduct herself like one) stated the standby was non refundable even though they never disclosed time limit or fee. Owner also refused to reimburse me. BEWARE! If you don’t care about customer service or professional then this is the place for you!

Always friendly, always helpful, and always on point! There is a lot more than just a shovel when it comes to dirt and rock. And they know how to handle it!

They are always super helpful and very nice. They are knowledgeable about their products. Very fair pricing.

Please do not support this dangerous & negligent business. One of their Cement Mixer Truck driver’s decided to jump into the turning lane without checking at all if there was a car already waiting in the lane (there was, my husband & I) & I had to quickly move my car to the left or that would have been it for us. I honked many times so they would stop but they continued to push me out & forward, causing a scene in the whole street intersection since now my honking sedan is veering towards the oncoming traffic lane a block before the 99 entrance because the Truck just kept going & fled the scene. I called the company immediately after to file a complaint as my life was just seriously compromised very publicly & unapologetically however the elderly man who answered in short laughed me off because I didn’t manage to get any sort of name or license in my panic of almost dying & was clearly rattled. He said they would look into it & call me back, that was two days ago now. I will be reporting this business to the BBB however the public needs to know to watch this negligent company in this community for their own & each other’s safety.

Poor customer service. Boulder was delivered and dropped on in middle of street. Phone representative refused to transfer call to a manager when they were notified of the issues with delivery.

This place has the worst customer service. A 500 lb Boulder was delivered and dropped in the middle of street. Phone representative was not helpful and they refused to transfer the call to a manager when they were notified of the issues with delivery.

I was the only one wearing a mask, employees weren't wearing masks. The choices of rock was great

I ordered 3/4” crushed rock and sand for my backyard project. I gave them the dimensions and they told me the # of yards I would need. The amount was perfect. I was not short nor did I have leftover material to deal with.

When the delivery driver arrived he dumped the material exactly where it was specified.

Best of all, I also purchased wet look concrete sealer that made my two tone stamped cement Look amazing.

Sabrina and her staff were very professional and friendly. Thank you trailer haul concrete and rock for making my project a reality and everyone there for all their hard work and dedication.

Stay Safe, Stay Healthy

Casey

They are helpful, it's a busy season and still they manage to dedicate they're time to help you. I like it.

Got 3.5 yards in a truck, cement was probably left over from another job or just zero moisture to make it last longer so before we could even get to the top it started to set way faster than we were expecting. Ending in a poor finish job. Full of rocks and dried way to fast. Driver said they are only alloted 15min per yard making us rush even more to get it out of the truck. Will never use them again.

Poor service.went to get concrete mix in trailer and they game a bad batch. I had to go dump it clean the trailer and get another batch. Then they gave me a trailer with a dead battery. Terrible service and staff has no customer skills. Will never use them again.