TransWest Truck Center, Fontana CA

Took a water truck in for repair on the AC $9500 later it breaks in two weeks, brought it back in for the warranty work they lied about what the issue was and charged us $1500 for diagnosis on a light fixture nothing to do with the Faulty AC they supposedly fixed the first time. Stay away from this company especially Chris the manager and Jenifer the Assistant Manager. SCAM Artist.

It is a truck parts Ford Dealer where they sell spare parts for trucks

Will call woman a bit to forward with her pleasantries. She ask me how I was, I said “good”, and she must not of heard me because she repeated herself very aggressively. I don’t respond well to that sort of behavior, particularly in a customer client interaction. I’m there to exchange money for parts, not to navigate her personality.

Worst customer service I've ever experienced by far in a really long time I get it I arrived 15 min before closing time but hey if you close at 3: 30 why get upset or mad because a customer shows up to purchase/spend money on a product that generates income for the business you work for that at the end of the day it's going to generate an income for you.

Had some recall work done there on my RV. They completed the job really quickly.

The staff behind the parts counter was very knowledgeable and helpful in locating

Morning bought this air drain, test quality have problems over 100psi leaking, come back to store, told me no return