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Tripplus Travel Service Inc., Gateway Pl

Address United States, California, San Jose, Gateway Pl
Phone +1 408-759-3880
Hours
Monday12:00am-12:00am
Tuesday12:00am-12:00am
Wednesday12:00am-12:00am
Thursday12:00am-12:00am
Friday12:00am-12:00am
Website www.tripplus.cc
Categories Travel Agency
Rating 5 10 reviews
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Tripplus Travel Service Inc. reviews

10
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Judy
January 15, 2023 10:58 am

I booked the trip for China Airlines from Cherie last year. It was canceled by the airline for 2 times and no explanation when they will have flights again. It was the most stressful trip I've been through. I lost my patience but not Cherie. She always so nice to rebook my flights and explain to me. Can't appreciate her enough and definitely higher recommend her as your travel agent.

Hannah
December 31, 2022 7:24 pm

5/5 stars to my agent Cherie! This is my first time booking flight tickets through Tripplus, and with Cherie, it was a great experience!

In the initial consultation, Cherie took time explained the game rules and was able to clear my doubts and answer my many questions.

During the trip I had to change the returning flights three times and each time Cherie helped to fulfill my requests with lots of patience which I really appreciated. At one point the passenger was on the waiting list until two days before departure and before the ticket was confirmed, Cherie continuously tracking the booking status and was able to inform me with the status change promptly and communicated with Eva Airlines to secure the ticket. With her help we were able to keep our plan (although we kept changing our plan) and fly at the time we preferred the most! I definitely will book with Cherie/Tripplus again!

Erica
July 22, 2022 7:00 pm

This is by far the best travel service company I've ever used. I first found them from YouTube/Facebook because I was interested in learning about credit card points. Honestly, it takes so much time to save up credit card points if you don't have a good sign-up bonus. I was skeptical at first but I decided to give them a try. This company is legitimate! I was able to travel in business class ever since without breaking the bank. Special thanks to Cherie for her wonderful services! I definitely recommend this company to anyone!
By the way, if you are interested in learning about credit card points, definitely check out their website and YouTube!

steven
May 30, 2022 8:49 pm

Alston is so pleasant to work with. His efficiency gives me a peace of mind when we are dealing with COVID time oddities in the travel industry. Greatly recommend TripPlus and Alston!

Torng-Lin
February 22, 2022 8:16 pm

I was skeptical about the service tbh. But after talking to Alston and reading through the contract, I decided to give it a shot. I got Eva Air business class round trip, flying from the States to Taiwan for half what it would be if I purchased the ticket on Eva directly.
It was miles purchase program basically. I pay for the miles and they transferred the miles to my Eva account. Then they’ll purchase the tickets for me by contacting Eva booking service (I can’t just use the miles when purchasing through online booking.)
Honestly, I was nervous that they’ll charge me and never provide the service (scam). But I was willing to try as I would use my credit card and I can always file a dispute with the bank.
Within 24 hours of purchasing the miles, I got them in my account and Alston helped me book the tickets. I’m good to go! Super impressive.
They also provide service to cancel or change dates.
One catch though, the reason it is so much cheaper is probably coz the miles are expiring soon. So if you don’t use it, you lose it.
Overall, I’m happy about the service. Will update if I need to reschedule or cancel (hope not).

Rita
January 06, 2022 2:53 am

Alston helped me to book the ticket from SFO to TPE, since this was the first time I tried with Tripplus. Alston was so patient and explained all the details but not pushing at all. I got my seat assigned within 24 hours! I really appreciated his help and work ethic. I would definitely recommend Alston to my friends and come back to him for help next time!

Darian
November 25, 2021 6:42 am

I will give as many stars as i may for the services.

I used Tripplus multiple time for my family when it comes to travel between US and Taiwan. We don't only fly cheaper and more comfortable, but also have a peace of mind that they will follow-up and confirm with airlines if any cancellation was made (especially in pandemic) then they take care of the rest.

I like how clear they stated up front about the change rule and all so leave us no argue or grey area later.

Another service I experienced with them is the hotel stay voucher, my family got to enjoy a nice trip with great packages in Tairogo.

I will definitely recommend everyone follow their blog and purchase their services. All staffs (from the customer facing agents to owners) are very friendly and patient to answer all your questions with regard to your next dream trip.

William
November 16, 2021 1:57 am

We have been using Tripplus since 2019. Kacy has been my agent since then. She is a professional agent and always very patient with us. Due to the Covid-19 pandemic, unexpected flight cancellation by airline happened several times. Kacy always found us alternative flight timely. We highly recommend Tripplus service and Kacy to everyone, especially to those who want to get the best deal for business class.

Christine
November 15, 2021 2:01 am

I’d highly recommend Trip Plus for booking the business class between US and Taiwan. My mom’s Eva flight was canceled unexpectedly on Friday evening and Kacy Kao responded immediately to help us book a seat at midnight! Kacy was very patient to walk us through the booking process at beginning then worked around the clock to respond our questions promptly. It has been our best flight booking experience so far and certainly will continue to work with Kacy for the future travel!

Su-Ching
November 07, 2021 8:18 am

I started using Tripplus service 2 years ago and continued to use them ever since. This time is another wonderful experience. Eva airline has canceled our 2 flights in September with short notice and offered no solutions but apologies. Thanks the prompt service provided by Cherie Chen, we rescheduled the tickets right away both times. This company never disappoints you. I highly recommend it!
I was totally surprised by their effectiveness and great attitude. The price was amazing. I’ll definitely use their service again.

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