Trustlane Automotive, Salinas CA
Address | 2161 N Main St, Salinas, CA, United States | ||||||||||
Phone | +1 831-443-4000 | ||||||||||
Hours |
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Website | trustlaneautomotive.com | ||||||||||
Categories | Auto Repair Shop, Auto Electrical Service, Auto Radiator Repair Service, Brake Shop, Car Repair and Maintenance | ||||||||||
Rating | 5 16 reviews | ||||||||||
Similar companies nearby Firestone Complete Auto Care — 150 Northridge Shopping Center, 150 Northridge Shopping Ctr, Salinas, CA, United States |
Trustlane Automotive reviews
16I interrupted their lunch, yet they kindly took care of me instead of making me wait. The facility is very clean and nicely appointed, they got the job done quickly and to my satisfaction, and I was even given a discount. I’ve found my automotive care team!
Getting coupons by mail with great deals. After a while I decided to give it a try and went to get a synthetic oil change.ended living my car for some other issues and they offered me a ride to work. Finished the work on time, very friendly and professional staff. I’ll go again
Excellent customer service. They explained and showed me pictures of what I needed service on. They seem honest and very sincere. I definitely would recommend them to anyone looking for service. Thank you!
I received a coupon in the mail and decided to give this place a try. Was very surprised with a quick friendly greeting and sufficient time, it took for them to do the oil change. They even had Costco snacks and updated magazines to enjoy in the lobby.very impressed and will be back. Totally recommend this place to others. Thank you, Karen M.
Brenda is fantastic. So professional and knowledgeable. Always willing to go the extra mile to make sure I have rides, options if they happen to not have what I need there, and the list goes on. I tell everyone I know that they're the best place in town.
Great customer service and super easy to talk to they explained everything that was wrong with my car and even sent a detailed report with pictures. Highly recommend.
Great customer service! We appreciated how they took the time thoroughly to explain the cars needs and the reason for the work needed. Work was done quick. Thank you Juan! We will definitely be back.
Changed my fanbelt/pulley system. Very professional and thorough. I'm extremely pleased with the work and the customer service is exemplary.
They are great this is the second time they help me out both times have been big jobs. One broken axel once and a misfiring engine the second time. Both time they did great the car is going strong on 200,000 miles thanks to Juan and his mechanics. Thank you so much you always keep me on my feet I live off driving and this place keeps me driving. Thank you so so much
They were quick to find and fix the issue with my car and explain what work would be needed in the future without any sense of pressure to immediately get more done aside from the immediate issue I had come in for. Overall friendly experience.
Honesty and integrity is hard to come by. Especially when dealing with mechanics, one of the reasons I don't like going to get my car repaired is because of dishonesty. Juan, the owner really does care about his customers. I won't go into detail, however, I had some issues happen and juan took care of the situation more than I could have imagined. He absolutely did not have to help me out how he did. Mechanics need more business owners like Juan. His Priority wasnt to get my money. It was to make things right for me. Thank you!
Great experience with staff. Very knowledgeable. Brenda explained in detail of my car needs. Thanks Trustlane!
Cannot say Enough Good things about Trustlane automotive. Antonio, Joel, and the rest of the staff are AMAZING! Brought my Volkswagen Jetta for a smog and oil change, was immediately greeted my Antonio he said my car would be about 2hrs so I decided to wait. The waiting area is very clean and well stocked with Water, tea, coffee and even some small Snacks. This is probably the BEst service center in Monterey County.
Remember when service was being treated as a valued customer? Trustlane Automotive brings back that feeling. Go ahead, use that Oil Change coupon (where else can you got at that price) and you will see what I mean. 2023, another great experience with Smog!
Took my truck here and someone broke my window and Juan is awesome and is going to pay for it. He is a great mechanic and person. Thanks Juan.
Update: my window was repaired and it’s beautiful. Thank you Juan you’re amazing!
I highly recommend this business! I’ve had several vehicles worked on here. I’ve never had any problems with the work. We all know how expensive mechanic work is but their prices have always come under any other quotes I’ve gotten. Finally the service writer staff, Joel, Antonio, and especially Brenda are more than Excellent. The owner should be very proud of the business he has built. I won’t go anywhere else.