Twelve31 Apartments, West Covina CA

I had the best experience at 1231 Apartments! I met with Holy and from the beginning She was so caring and professional! She was very detailed and made sure She found the perfect home for me. This location is amazing! It is conveniently located to plenty of shopping & dining. The community itself has amazing amenities and the managers Alyssa and April are so friendly! I toured many different properties and I'm glad I ended up at 1231! I would definitely recommend this community.

I just moved into twelve31 last month and it has been nothing but amazing. The management has been there for anything I need and extremely welcoming. I’m beyond satisfied with the community and area, I looked all around San Gabriel Valley and nothing els compared. Clean, quiet, friendly, private, community. Well worth it.

Thanks again twelve31 staff for all your help.

So far my experience has been nothing but pleasant! The staff is really nice and accommodating, and so is the community. This was my first time renting and the leasing office has made it super easy for me, always being understanding of my circumstances.

After being a resident here for several years. I can honestly say I absolutely love it here. Simply put its a place I call home. The landscape is beautifully manicured as I am proud to have my visitors walk through, the amenities of the community has surpassed my expectations, from the community events, gym, newsletters.roving security.bbq and pool area, as well as valet trash just to name a few. I marvel at the floor plans of my spacious 2 bed, 2 bath apartment, especially my master bedroom as my California King, 60" television, 5 foot dresser, nightstand, 2 round glass coffee tables and lounge chair fits comfortably. I also relish the overall pulse of the community which usually tenders a smile and quick greeting from neighbors or passersby during the day as they go about their way, while A quiet calm consumes the evening into night as most are settling in from the day.
All of this is complimented by the Community Staff through the leadership of the Community Director April, and the shared vision of her Asst. Com. Dir. Alyssa, and leasing consultant Holly, which have all demonstrated to me to possess a laser like focus towards resolve, improvement, results, and resident satisfaction. I have had the pleasure of interacting with them all, and although their answers may not have always been a yes, their professionalism, respect, and courteousness, has never waivered and continued to be steadfast and loyal in their efforts towards assistance and resolution,
And yes I have heard others speak of price, but we all know, and I am a true believer of the undisputed fact that " you get what you pay for " The cheaper the price, the cheaper the merchandise and or goods and services. "that's just the way it is".
I enjoy apartment home living because its suites me and my needs. So if you are like me and not fond of watering the grass, rolling trash cans to the street, mending fences, calling plumbers, replacing light fixtures, etc.and would merely prefer to make a phone call and have it taken care of for you, then I highly recommend the family friendly community of Sunset Gardens. Perhaps it can also be a place you call home as well.

The worst do not help at all they are really cold and inhuman.

Living at twelve 31 apartments has been a great experience. I’ve been here for 3 years and each year the apartments continue to add more amenities. From a nice size gym, to a recycling option and well around security guard. What I like best is the office staff. Everyone is always so helpful and so understanding when it matters most. Thank you for a great experience all around.

I've been here for a few months and I love our apartment. When we first moved in everything was nice and clean and any questions I had at any time were all answered right away. The girls in the front office Alyssa, April and Holly are on top of any questions that we ever have. And when we first moved in they made it such an easy experience. The location is amazing too!