U-Haul Neighborhood Dealer, Nice CA

They had the size van I needed for a move in Lake County, very respectful and reasonably priced.

Stop by to acquire about a U-Haul. The gentleman was helping another family pull their U-Haul out so I patiently waited by the office door when the gentleman was done dealing with the family he turned around and went into his personal residence which is on the property. I waited a few minutes by his office door and a large OPEN sign and he never came out. There’s a sign on the window that says that if the door is locked to call for assistance which I did, it rang and rang and then went to voicemail, so I headed back to my vehicle. As soon as I got in my vehicle, the gentleman came out and flip the sign to closed. I don’t understand why he could not come out and tell me in person I’m not sure why I was ignored and left standing there, for no reason they were too young man on the property. Neither of them acknowledged me as well, very unprofessional I will not be doing business with them.

I picked up a uhaul to move a family member out of state. The staff was friendly and efficient. The transaction went off without any problems. My only company is that the truck was dirty inside and out.

Every time you get a truck, it's over priced (as of 2023) and always has things wrong with it. It runs and drives, but half the time it's rusted with the bed side or a check engine light comes on or has brake/suspension issues. It's not just red bluff, it's the surrounding areas too. Not recommended unless you have no other choice or are going one way with it.

Always the best people and service here. I have rented from here several times and was never disappointed.

Friendly atmosphere. Great customer service. Helped me out to my car with product.

Rented a U-Haul and paid for it but they're trying to charge me again when I've already submitted proof of payment and called the bank in front of the owner which they were told it was a posted transaction