United States Postal Service, Spring Valley CA

This location lost my mail twice when I placed it on hold. The online service to forward my mail to my PO Box is terrible. They charged my card 4xs and never once forwarded my mail.

Did my change of address from Spring Valley CA to Lemon Grove CA. I would of thought they will be on my mail and forward the mail to the correct address due for their lack of work the new tenant from my old address has cash some of my checks sent to the old address. I do blame this post office. I even went to talk to them personally and they don't seem to care.

I recently shipped 4 live chickens from CA to WV. After being turned away from and given erroneous information and incompetent service at the Midway post office, the 2 clerks at the Austin post office were very helpful and competent. The young man was very helpful over the phone, and the lady accepted the chickens, and sent them off. She even offered me tape that another customer had left behind, so that I was able to tape 2 boxes together so as to reduce shipping costs. I wish I had gotten their names. Kudos to them.

This review is targeted towards the exterior conditions of this facility. There always seems to be trash in the parking lot and near the doors, in the bushes fronting Austin Drive etc. Weeds that have grown close to waist height on the property is sad. There currently is graffiti on one of the exterior walls fronting Sweetwater Springs Blvd.that has been there for over a month. At one point last year a banner hung in the window notified visitors to upcoming landscape work. A couple months after nothing happened, the banner quietly disappeared with no changes at all. Now with the Sweetwater Village Center across from the PO being torn down, the PO will have the distinct award of being the worst property in the area. I’m hoping that the manager of this property will be able to at least get the weeds removed and turn on the irrigation once in awhile.

They need to scan the items ASAP
I have online business and they ruined it because of the delay

Two guys there are awaful toward me many times one oriental mean guy the other silver hair look at ladies in a bad way. Dont go there.

Highly recommend the stamps and postage! Seriously though, great location, easy access and long time friendly staff. Last pickup in the mailbox out front is at 5PM on weekdays and at 3: 30 PM on Saturday.

This is most friendly and efficient post Office I have ever used in my 60 years of being on this earth. They are very personal and treat you like you are a friend. I have never had a bad experience with them and my mail carrier is the Greatest, keep up the great work

Mail has only been delivered 2 times in a full year. Tried mail forwarding. Didn't work mail was not forwarded. Been there multiple times asking to have my mail delivered. And ask for a manager. Never seen a may. Just get told that they will talk to the delivery guy. Unreal

Nice staff but unorganized and lost my package after it was stopped to redeliver to the right address, after they failed to deliver and contact me back they decided to inform me they couldn't redeliver it to me and I would have to drive back to a post office 35 min away from me twice to get something that should've been there the first time since it had been stopped in transit.

Very nice staff always looking to help you and trying to not make you wait, I had an appt for passport service for my husband and my two miners, and the lady that helped us she was super nice and patient. Excellent service and it was my first time there.

I ordered something’s for my best friends birthday, bought 2 days shipping and it shipped out of this post office. 1. They forgot to scan it and 2. It never had a departure Scan, so I called usps customer service and they told me it never left this post office, they never scanned it on the truck, so I called the post office and they said they don’t have it. I think someone at this post office is stealing packages bec now 2 weeks later He still haven’t gotten it and there’s still no scans on it. Even the customer service representative said the second time I called that someone here is messing up the shipping process smh, worst post office in California don’t go to them unless you want your stuff stolen

If I could leave NO STARS I WOULD.
No wonder USPS is a dying company, my husband and I have been waiting for this package to come since Monday. I know it takes time, both my husband had been home since 10 am this morning waiting for the Package to arrive today given with the tracking number saying “out for delivery”. These mail drivers must be very incompetent to ring a DAMN Door Bell. The gentleman we spoke with told us that he doesn’t believe that the gentleman whom delivered our mail by the name of Guchyzhou (if he could have legible hand writing) wouldn’t have taken the time to write the “sorry we missed you while you were out” letter.calling us liars bout being home. I do not understand how the mailman couldn’t have just SIMPLY RANG THE DOOR BELL, we have a dog as well whom alerts us when someone is at the door. Now we have to WASTE GAS MONEY JUST TO GET OUR PACKAGE BECAUSE SOMEONE AT THIS POSTAL SERVICE CANNOT SIMPLY RANG A DAMN DOOR BELL.incompetent workers we have working with the United States Postal Service.

I do not understand how you can drop packages off at 0830 A. M.when the post office first opens. Then you check tracking and it is 2215 P. M.before they are actually accepted. If you sell on line and use the USPS on Austin drive this occur's quite often. If you drive to Lemon Grove USPS, a much longer drive, they check in as accepted with in the hour. What is the problem on Austin Drive. Certain site you sell on have a policy of shipping with in 24 hours. Is it leadership?