United States Postal Service, Van Nuys CA

"No such address" I've lived in this house for over 30 years, yet they still often can't find it. I'm about 6 blocks from the main VN Post Office. Mail is frequently returned or discarded as "undeliverable". Packages can be found in a puddle or on a trash can.
There are regularly about 2 or 3 days delay between emailed notifications of delivery and actual delivery.

Absolutely the worst place to go bad customer service no responsibility on anything and the package arrives when you forget about what you been waiting for

Never get the packages delivered to the door with USPS. This is the worst service ever. When I asked the reason why we never get the packages delivered, the person here said that they don’t deliver to bigger apartment complexes. Literally we have to pay the shipping fee and have the package carried by ourselves.

I asked a simple question today (sep 7 @ 6: 35pm) regarding when the post office will stop collecting packages to a lady at the front desk at this post office …a simple question. She answered my question but it was so rude and with unnecessary attitude. I can’t believe she wasn’t aware of her behavior because she of course denied having any. If only she could see how disrespectful her facial expressions were as she answered the question. What a horrible experience …you can’t even ask a question. I wished I had asked someone else the question.

I went in serval times for mailing needs but I just went in for my passport appointment and honestly, when you make an appointment everything goes so smoothly. Everyone was so nice to me. Everyone answered my questions without an attitude. Mind you there’s always a huge line forming at 6 am, they try to balance the non appointment with the people with appointments. I’ve noticed people get very upset with them because of them. I feel like if you go in without another commitment right after you’ll be fine since I got out after an hour. But please keep in mind that they’re also human trying to attend you.
MAKE AN APPOINTMENT

It's a nice spot. But the when the food trucks take over at night there isn't any parking or people just park wherever they want. Trash left all over the place. This location is no longer 24 hours thanks to homeless issues

Hands down the worst post office I've ever been to. No customer service. I even tried calling before showing up and nobody answers the phone. They've sent me on a wild goose chase to find a package that THEY SHOULD OF delivered yesterday. When I finally get some answers they forwarded my package to LA. I don't live there. I will avoid usps at all costs. I'd rather spend extra money with ups or fedex.

I live in the Porter Ranch area & I had to get an overnight package to a relative in New Jersey. Post offices around me open at 10am but I noticed Van Nuys Post office opened at 8: 30am so I went there. I was helped right away no lines. I never did an overnight & told the young man helping me this. He got everything I needed and was patient while I was filling everything out & very helpful when I asked questions. He told me absolutely if would get across country overnight and by 12 noon the next day it was received. So nothing but good things to say about Van Nuys Post office on Sherman Way & Haskell.

I like this place, but i dont know what happen right now there is a big line. We are waiting here for about 30 minutes. Its seem like dont move. Emplyoees should work more fast please.

WOW! Do not ever come here if your getting a passport. Customer service is really not helpful. When I came to get my passport I had to stay in a long line NOT WORTH IT! When I was so close to getting to the front door of the post office, some lady comes out and says where only gonna let 2 more people in. She seemed she was not having a good day, she was screaming at everyone. If you do come to this place for a passport come earlier in the day maybe before they close. Also you can book an appointment, but there is a catch. It takes months to do the appointment. Here is an idea don't come to this place EVER!

If you can go to a different USPS location do it don’t waste your time coming to this one.

Love the USPS, but they need to put up some signage about package pickups. It's in the warehouse building to the west. Entrance is off Gloria. Pickup hours are Mon-Sat 10am-5pm.

If you don't care when your package arrives this is definitely the place for you. If you like spending almost $30 for "guaranteed delivery" only to have the package arrive a day late then this is the place. It's no wonder the post office is in danger all the time. They're pretty bad at delivering things. It's like the one thing they should be good at right? At least the package arrives most of the time. Try FedEx.

Make an appointment. If you do walk in, take chairs, pack food, don’t make any afternoon plans, bring board games to keep you entertained, be prepared to start a friendly conversation with a stranger and talk about how horrible the line is and how it doesn’t move and the staff don’t even seem to care if you lost your whole day there. They should reconsider how the walk in system works.

Worst mail service i have ever had in my life from this place. Missing mail, non posted hours for pickup times. Single delivery attempt with no way to reschedule and inaccurate operating hours. Rude employees. Really just the whole range of failure.

Me: cool headed when i drive, no accident recorded. Meaning i have never died. 78 dollars for honking without " emergency while driving on the road about road conditions to alert the drivers around you.

I always use the drive-by mailbox, I took a picture of the times the mailboxes gets picked up.

After the last pickup of the day, they lock up all the mailboxes, except 1 mailbox where it only has a slit opening where you can drop off your thin envelopes for the next day pickup.