United States Postal Service, Santa Ana CA

I arrived to mail letters on the weekend and the doors are locked and there is no blue box outside to drop letters into. Really? When are they going to fire DeJoy?

Very inconvenient to be closed for lunch. Since when does a post office close during business hours, this is the only one I've ever been to that does.

I ship out products monthly. I spend thousands on postage and with that should come free USPS pickups.

Unfortunately this branch likes to ignore pickup requests. They tell me I have to leave packages in specific places but my apartment says I can't leave them there. I keep trying to find solutions - like getting the key fob access to the rest of the building - but they simply ignore me.

Of the 7 package requests I have submitted, all have been ignored completely until I call. Once we call, only 4 of the 7 times did they actually come.

I have done everything I can to get this branch to do their jobs but I'm at a point were it seems my only option is to start complaining publicly and directly to USPS each and everytime they fail to honor pickup requests.

I currently have 200 packages sitting by my door and have been told they will - once again - not honor the pickup request. Michael has been the only person there that has been helpful (not including carriers) the rest are either unhelpful or unhelpful and rude. I pay a lot of money to USPS and shouldn't be treated like this.

Hi I’m Amir and this post office is nothing but friendly and great personality. I forgot things and they helped right away Michelle is a sweetheart and goes above and beyond and Brenda is so helpful and warming I love this place. If there is a negative comment it has to be so old or a bold face lie seriously they
Are the best.

Closed early on Sat but only needed the mail drop to drop off mail. Lobby was locked blocking access to mail drop. On top of that, no mailbox outside to drop off mail when lobby closed. Very frustrating.

If I could give a half star I would. Other post offices are open till later. Just to at least drop of some mail but this branch decides to close. At like 5pm very inconvenient having to make the trip to. The north grand branch plus the the service at this branch totally blows!

Very convenient, closed during lunch fro 12 to 1. Small but has everything you need. I come here alot and it's fast. However customer service is not the best however it has gotten better. I used to hate coming here because workers were very rude however lately they have been ok. This a great place to get stamps or money orders.

Every time I try to
Ship something they find a “ problem” so they can rip you off more, my advice is just ship them from somewhere else 0 stars