United States Postal Service, Carmichael CA

The USPS office pleasantly surprised me. All the staff we met there were friendly and ready to help. I can't understand why there are so many negative reviews. Every time I applied, everything went smoothly and without any problems. A cozy office, pleasant staff and excellent service create a positive impression. I'm sure this is a great place to resolve postal issues.

You need to tell your worker "Clara" to do her job and stop power tripping. I just mailed out a business envelope at another post office location because she tried to send it as "a package". Because the documents inside had paperclips.

This is isn't the first time I've seen her play petty dictator to customers and it won't be her last. This location's a joke if you keep her up in front. Nobody else there does this.

The rest of the staff there actually do a good job.

I'll give zero start because they stole my 2 packages because I handed them but couldn't reach out to the rečeivers ever! No help to find out, no refunded. The worst service ever

Absolutely disgusting rude woman named Liz, and Mike who will steal your packages, are the ones to look out for. Never ship with Mike, I did, it never left the post office. I spoke with a supervisor one time, who took my information and was supposed to call me. He did not, but I understand. So about a week later I went in and was avoided by a supervisor after asking to speak with one. He left after I was waiting to speak with him. Uninterested, and unconcerned I assume. Today I went back, and by far the rudest employee yet, Liz, was also completely unhelpful. I will go back every day until I get an answer, or reimbursement for the lost package.

Unfortunately it's Government, so we all know it will work out in their best favor, regardless of what is right.

Never had an issue my whole life with the post office, UNTIL I started going to this location. Deplorable people, deplorable ethics. The only decent person I've spoken with was the first supervisor, that I unfortunately didn't get his name, but he did act concerned and listened to me, but maybe that was just a tactic, based on how the rest of the company operates.

PLS BE CAREFUL & BE AWARE: I was expecting a package in my PO Box and was given to some random person without verification at post office window. I CAN NOT FILE A CLAIM THRU UPS WHICH DELIVERED TO USPS & I CAN NOT EVEN FILE A CLAIM TO USPS BECAUSE MY TRACKING NUMBER IS NOT ELIGIBLE FOR A CLAIM. I am not renewing my PO Box.

I am giving US PS Carmichael five stars because of all the very good people I have encountered, with the exception of a person named Liz, she is about the most rudest person I have ever encountered, and should be forced to retire

Lots of parking spaces. It wasn’t busy when I came in so no lines. Clean both inside and out.

My parcels do not come to me, it is written that they are in the department, but they are lost or maybe one of the workers takes them for themselves? ! This is wrong, I paid money for them. Workers often lose letters or deliver them to the wrong address. Why doesn't management check, why doesn't the boss control this?

I dropped off a package here and the workers here stole the iteam because it got
To my customer empty, when I came in to ask what to do the lady seemed irritated with me asking!
If u don’t want to work in customer service then don’t! I wasn’t even being rude, despite me being very frustrated at this office for being thief’s!

Awful customer service by "Liz". Very loud woman. I went this morning to mail a letter and she came up with something new: First class mail didn't have tracking number unless certified. I told her I've mailed multiple letters first class from this office that included a tracking number. What did this lady do? She wanted to "embarrass me" in front of his coworkers and the public as she shouted to her peers: "She is saying you guys have done first class with tracking, have you? ! " One of her coworkers said "there's no way I would do that". I told the lady that I was TELLING HER my experience and I'm not lying, so there was no need for her to put her colleagues on the spot or say things in front of the public. I told her if she wanted to say something to them, she should do it inside the facilities. Then I asked if she was a supervisor, as I was surprised of her bad tone and the show she put me through. She said "no. You wanna speak to a supervisor"? Then I said yes, but first complete this. After that horrible experience I went back home and found the receipts to prove " I am not a liar"… and went back to that office, hoping I could find a supervisor behind that little door and nobody answered. I didn't even want to go to the other side where that employee was, after the way she treated me. I want to file a complaint, as I felt very disrespected and I definitely think this is not the right way for these people to treat customers, but I didn't find anything online nor was I able to communicate with the customer care number. I never felt so disrespected and diminished in my life by someone. Even my blood pressure went up when this lady tried to ridicule me in front of everyone.

Usually longer lines than other post offices in the area. Plenty of parking though and the P. O. Box area is clean and safe.

Good service here in the Lobby. But their PO BOX SERVICE NEEDS MORE ATTENTION! I constantly get other people's mail in my box, and late deliveries on mail order items. MORE ATTENTION TO DETAIL IS NEEDED.

Multiple mail not delivered to the address.always delivering wrong mail. I miss Julian who was the best mail delivery. Propery taxes showed on the app that they were supposed to be delivered still has not showed up in my mailbox