United States Postal Service, Castroville CA

The parking lot has somewhat difficult access and not many spaces. Lots of convenient street parking is a better option.

I didn't have an appointment but drove to get my passport. The clerk helped me anyway. I had all my paperwork and copies ready so all I did was take MT picture, pay and go. In and out in less than 15 minutes. Only negative is they didn't show me my picture before and I hate it!

Horrible customer service. The lady in the photos is very rude and not friendly at all.

TERRIBLE SERVICE! The woman in the photo is terrible at dealing with clients, it's the first time I've been to that office and it will be the last. I arrived 10 minutes before my appointment and she did not want to give me the sheet that is filled out to process a passport because according to her I had to bring it already printed from my house and with an intolerant and rude attitude she answered any doubt or question.

I have always had great service at the Castroville post office. Everyone has been helpful and polite.

HORRIBLE CUSTOMER SERVICE! The only reason why I sometime still continue to there, is because I live in Castroville and its convenient for me when I'm running late. But every time I go, the lady who wears glasses is extremely rude, not just to me but to everyone. All I needed was for something to get scanned, not only does she refuses to give me a receipt, which at this point I stopped asking for one, but she didn't want to scan my item till SHE wanted too. There was only one person behind me, and yet no. So, I waited until she did. Then she finally scanned it. This service is unacceptable. Going to call customer service and complaint.

Until when are they going to fire those women who work there and they are too rude

I should change them

They treat everyone badly
They are very rude if they don't feel like working because stay at home very bad service

yes