United States Postal Service, Fresno CA

Very bad experience and rude staff! As well as long wait times waited over 40 mins to get helped. They need help I don’t know if they are short handed but it’s been an on going issue since march 2023

The lines are fast, staff is sweet and helpful. They give you tape, hold your place in line etc. One of the best nationally I’ve visited.

What kind of post office locks the lobby at night and doesn't even have a mailbox outside to drop off mail? I shouldn't have to go downtown or to Clovis to mail stuff late at night. As for service inside, the package clerks are all right, but there can be a long wait to open the window to pick up a package. I wish this wasn't my post office.
Edit (January 2023) : So now the main post office on E Street took out their vandalized blue boxes (but at least the lobby is open 24/7), while the Clinter PO has put one new box outside by the front door, an improvement though disabled people still have to get out of their cars and walk to the box to use it.

I usually never have issues at this PO, and usually have decent experiences with a particular clerk named Gloria. But today she was extremely rude and definitely made me feel unwelcome and like I was inconveniencing them. I walked in at 4: 30, needing to buy a big box and get a customs form, I knew what I needed because I send international packages on a very regular basis. There was no line. She was sitting on a stool rubbing her face like she was tired/having a bad day. Another clerk was ringing me up for the box and she started droning on about how they close at 5 and it takes at least 20 minutes (not true) to input customs forms and i need to be ready at least 20 min before close and i need to fill out every square of the customs form and i stopped listening at one point because her tone was very condescending and very obviously annoyed i was there. I know exactly how the process goes and how long it takes. Maybe for her it takes that long because she’s old. She wasn’t even the one ringing me up so i didn’t need her help or input at all. The clerk helping me was not new either. She kept talking and i said aloud “don’t worry I’m not trying to inconvenience anyone” And i just walked out that was really ugly behavior from her and i will go to tower PO from now on.

Several times my packages was Left on the ground and in the open, could've been stolen. I have requested all packages be left in front of my door. Its just a few more steps to the door.

Don't ask Glory for help because she'll interrupt you and talk over you before you tell her your problem.

Could be better. Constantly loosing packages or missing mail. Tracking items say delivered but never are.always needing to submit missing mail reports.