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University Crest Apartments, Riverside CA

Address 3170 Canyon Crest Dr, Riverside, CA
Phone (951) 787-0840
Website www.ucapts.com
Categories Apartment Complex
Rating 1 4 reviews
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University Crest Apartments reviews

4
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Giulia
October 04, 2023 10:56 pm

Regardless of the poor quality of forniture, the heater not working, the frequently absence of water, or cars towed everyday from their paid parking spots, the worst thing is the manager's continuous unfair practices. Among the latest, at the time of our moving out we had requested an inspection with the manager which only later we found out was a fake inspection with a guy from the leasing office that had no value, and that the real inspection took place without our knowledge days later. As a result, not only were we not returned a single dollar of deposit but we were also asked for more money. According to California law, after three years of renting the painting fee MUST be on the manager/owner, and not the residents, and still we were changed $400 of painting fee. UPDATE: We disputed and they now pledged to give us back the 400$ of painting fees.

Arunabha
September 17, 2023 4:16 am

I do not recommend moving here at all, unless you find nothing else in Riverside to rent. I lived here for around 1.5 years and it was frustrating.
Rent is expensive and there is no consistency in how much they charge for security deposits and how much you get refunded when you move out - during my time here I had a flatmate who got his entire deposit back when he moved out, and since then they suddenly initiated a mandatory cleaning fee without any notice to us. Management is not consistent in their communications at all. Maintenance is slow because they literally have one guy for the entire property - he's great and helpful though. It's a gated complex but there is little to no security, the gates stay open for weeks/months with no likelihood of repairs. My car was broken into and despite there being security cameras on the property, management was unable to find the culprit. There are always random people skulking around the property at night and there is no sense of being secure.
At one point last year they suddenly announced that they were going to re-paint the parking lots in the property on a certain day and threatened to tow residents' cars if they were not out of the lots by 8 am that day - which they did to multiple residents that day. It's absolutely ridiculous the way they treat tenants.
I could go on about more incidents like this but it's possible my review might get removed soon. There used to be more reviews about this property on Google but they got removed somehow.

Juan
August 27, 2023 4:29 am

So it looks like they deleted everyone's reviews from a few months ago, which makes sense since they left us and a good portion of the complex without hot water or heating for a few months in the winter. That alone should tell you enough about this place. Bottom line: it was not worth it to live here and of the many apartment's I have lived in this is the last one I would come back to.

Sunni
July 10, 2023 2:08 am

This apartment complex has raised rent every single year I have lived here. The water and wifi are so dingy. The price for the parking passes are INSANE. To all of those moving in, be warned. Your pocket is going to go broke for a dingy parking space and an apartment that can never just give warm water. The water also smells so intensely of chlorine and my hair has been so crispy and crunchy ever since moving here. The only good thing about moving here is the maintenance guy. He is so awesome and I wish him and his baby well (:

THEY CHARGED US FOR A CLEANING CREW
THE AC WAS HORRIBLE
THE PEOPLE WORKING IN THEIR OFFICE WERE RUDE AND INCONSIDERATE
Literally would not even recommend my worst enemy to live here

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