Upper Ridge Veterinary Care

My dogs love Dr. Billuni! The staff at Upper Ridge always treat my fur babies with love and respect. Thanks URVC!

Dr. Patterson is the most wonderful and caring Veterinarian I've ever had! Her assistant (forgive me, her beautiful name escapes my failing memory at the moment) is absolutely amazing and wonderful as well! The front desk staff, especially Sarah, are very professional and caring, and have always gone the extra mile to take care of me and my pets needs, including medication refills, and emergency appointments when my late pup was going through CHF. Thank you everyone Autumn, Rally and I love all of you!

I have used this vet for years. I have never been required to sit in the lobby while my dog was taken in alone. I refuse to so, for liability reasons. So, I get a letter telling me to go somewhere else. Until now, this vet was a good place to go. I think the doctor didn’t want to figure out a problem that Digger has. Just like car mechanics, they only want the easy work. I know for a fact my Digger dog did not like the dark haired assistant and actually I felt as if she was uncaring to customer needs. They no longer believe in customer service there. Now I have to find a new vet.

Dr Kyle is the best vet around. He gives me all the information to make the most informed decisions. He cares about my boys health and whats best for his situation; not a paycheck. I trust him so much with my baby's health 100%. His staff is also so caring. Fully recommended.

They've seen all four of my dogs and even helped one make a transition out of life. It was done with so much compassion and care as is every interaction I have with them. I cannot recommend these guys any higher than I already do. They are professional, compassionate, thorough, communicative and at an incredibly reasonable price.

We've known Kyle Billuni, DVM for many years now, and I would trust him with any of our pets. He just did extensive surgery on our pet rat today and doesn't bat an eye to do everything possible to help our littlest pets. The rat is recovering well and already seems much happier (except for hating his stitches)!

Our cat recently became very sick and we took her to be checked out. Dr Billuni was so caring an thorough in his diagnosis and treatment. The kindness and compassion the entire clinic showed us was incredible. These are people who truly care about your pet, I can't say enough how wonderful they are. "Sanibel" and her family thank you for all you have done for us.

Hi, I took my 14 year old dog in for an emergency. I woke up and he was non responsive. All these people cared about was getting me to sign a piece of paper about how much they could charge me. There were accusations made by Dr Billuni DVM that were incredibly false. We were given zero information, zero advice of the health of our pup and only saw him suffering. I was not talked to about my dogs past, the dogs history, the dogs current situation. There was not ONE conversation about any current or past medical conditions this dog has. It was euthanize or spend 800$ On a dying dog. Not one conversation about end of life care, his past health, anything. All they cared about was getting paid. What an absolutely awe full experience and I don’t recommend anyone who sees their dogs as family, taking their dog there. Please stay far away.

Beyond disappointed with the staff and how today was handled. My fiancé and I woke this morning scared, our 14 year old dog was non responsive but breathing and a heartbeat. We immediately took him in as soon as they opened. The staff then proceeded to make accusations to why the dog was sick, leaving my fiancé and I both feeling angry, frustrated and insulted.

We both felt pressured to euthanize him, we are crying and hysterical, but it was almost as if they had “more important “ things to do while we were left feeling uncomfortable and immediate to make a decision. We are new to the area and were told this was the vet to see, i beg to differ. With today’s pressure and lack of sympathy we will not be back nor recommend any of our loved ones with pets to visit here for treatment.

One of the worst vets I heard of. I was visiting a friend I have and his dog was very sick. They gave him no information on the dogs health, nor did they give any advice. He was only given the option to put the poor pup down or pay nearly a thousand for what he wasn't even told was wrong with his dog. If you want emergency help, this vet is not for you. If you don't want to be told to kill your loved one or pay, this is not the vet for you. If it were your own family, you'd want answers why this happened as well. Truth, love and care for your animals is what this vet lacks.

Pretty good. Conure seemed okay when We left. I wish his talons would have been cut.shorter

I called the clinic and talked to the receptionist and told her that my rooster was very sick and that he needed to see the doc she said they had 4 emergencies already and couldn’t see him maybe in the morning. I told her that I don’t think he’s gonna make it till morning. She said there was nothing they could do and to call in the am.later that day I called back and told her his symptoms and asked her to pass it on to a technician maybe they could help me she agreed and said they would call back. Well they never called back and Earl died that night. The next day I called to express my feelings of discuss on the lack of compassion and got a different receptionist words can’t even describe how rude she was I wanted to jump through the phone. I can’t speak to the doctors who work there cause I never got to see one. I wonder if they know how there receptionist treat people

Love these people. They care and it shows. I received an ink print of my chicken's foot with sympathy card after she had to be put down. Professional, knowledgeable and kind. Above and beyond care

I had to put down my 11 yr old Airedale. One of the best dogs I've had.top 2. Dr. Kyle and staff were understanding of Beau's pain and mine. Gave us a nice place under a shady tree and helped our journey together. He had saved Beau's life about 6 years ago when he had a ruptured spleen. Very good and kind and knowledgeable vet. 6 stars!

We just moved into the area and they were easy to get a hold of. They seen our Shepherd right away she was having severe allergy problems and took care of it in a very timely manner and we're very professional! Highly recommended and their love for animals is well noted ️