Urban Retreat Day Spa, Redding CA

Matt Carlisle was an amazing masseuse. I was only able to book for 30 minutes but he was able to work out the issues with my back that I went for. I've already booked my next massage.

My boyfriend and I went in for our first ever professional messages and we both agree they were so amazing. The staff are very nice and the environment is clean and so relaxing. Courtney and Ellen were our therapists and they were very sweet and professional. They made our experience very pleasant. We will definitely be going back and I will also be recommending all of my friends and family to!

Always polite, and great massages! Their gift certificates are a very thoughtful gift and great to receive as a gift as well. They have a variety of services to choose from.

Had a massage.the lady that did my massage was very nice and made me feel very comfortable.

Piper is absolutely amazing! The best massage I have ever had! The atmosphere is relaxing just a wonderful experience!

Extremely nice staff, clean and soothing. Very enjoyable experience. Been going for years and not stopping anytime soon.

This place was voted the best spa in the North state for a reason. However, there is a rather wide range of skill levels in their staff. How your service goes really depends on who you get. For example, a couple of the massage therapist will actually stop mid stroke to fiddle with their music- which is a rookie mistake. Others clearly know better and can practically render me unconscious.

Their best services are on their regular menu. The specials can be fun, but they are more gimmicky than anything else.

Amazing massages. Horrible nail services. I will be going back for massages but never again for my nails.polish is uneven, nails are damaged, can see my nails through the gel on on all fingers. 3 hours for a mani pedi not impressed. Other women were getting hot towels, foot and hand rubs, not a service I recieved after dropping quite a wod of $ on the day.

Have had a few services here. Highly recommend The Cosmopolitan as a nice treat-yourself package. My most recent mani/pedi service was very relaxing, though I wish they had something to help my nails dry a bit more before leaving. They got messed up when getting out my wallet to pay: -/

My wife and I went in for pedicures. Really not impressed. The young girl who did my toes, didn't seem like she knew what she was doing. My cuticles weren't trimmed. I then had to decide on either a foot massage or removing the dead skin, Really? Why wouldn't I get both? After the massage, and it wasn't more than a light rub, my lower legs and feet were left oiley. No I can't recommend. Collectively neither of us were satisfied. On a side note, there were two other ladies giving pedicures and after watching them perform on other clients, they were exceptional, we would give them a try.

After being evacuated from the Dixie fire, I had knots everywhere. They got me in without an appointment. Thank you for a great massage!

I had the most amazing facial today with Summer Silva. She did such an amazing job and so professional. Highly recommend her. She customized my facial and its was over the top. If I could rate a 10 I would. For I already have my next appointment with Summer set. Great job love her.

My wife and I booked a couples massage for 10: 30, but when they got there they put us in separate rooms. There seemed to be a big mess up on their part when it came to the bookings. Needless to say it was a overall disappointment in the experience since we got separated without notice, although my therapist was nice. Although it felt more like a deep tissue massage and was pretty painful, when we had booked just a regular massage.

Clean facility, friendly staff and competitive pricing. I have been coming to Urban Retreat since 2019 and loved my first year there! Sadly, the quality of services have gone down the last year: (I keep hoping I'll have a the experience I did when I first started going, but that just hasn't been the case.