U.S. Bank Branch, Elk Grove CA
| Address | 5000 Laguna Blvd, Elk Grove, CA | ||||||||||||
| Phone | (916) 691-1300 | ||||||||||||
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| Website | usbank.com | ||||||||||||
| Categories | Bank | ||||||||||||
| Rating | 1.7 3 reviews | ||||||||||||
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U.S. Bank Branch reviews
3Went in to open up a checking and I think overall the experience could have been a lot better. Customer service from the rep was not the best from this lady that works at the desk, kind of gave you that rush feeling and needed didn’t feel comfortable at all. Seriously needs training at this place of better reps? People are tired of trashy customer service. Will try a different location and maybe even bank.
1st time went into the branch and 1st time as a USBank customer. Very happy when I entered the bank and greeted by a young woman at the desk near the entrance but greatly disappointed with the bank teller. Service was poor and plan on transferring my account to a different bank.
I will give black star if possible. Really disappointed with the banker Anna, I made a deposit and luckily I kept the deposit receipt, for some reason the money disappeared from my account. I had to go to the branch to prove the deposit using the receipt that I kept.
Today I had a scheduled call at 12: 45 pm, which is confirm by text and email from the bank, it’s now 1: 45 pm, and I am still patiently waiting a call back for another issue.
If the branch manager see this please call me.